No. 747 Jiefang Road, Tianya District, Sanya, Hainan, ChinaVer datos del hotel
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Valoraciones de usuarios
4.6/5
Muy bien
1665 valoración
Para garantizar la autenticidad de las valoraciones mostradas, no calculamos simplemente la media. En su lugar, nos basamos tanto en la credibilidad de la valoración como en la fecha de la estancia para determinar la puntuación final.
Valoraciones reales
Ubicación4.6
Instalaciones4.5
Servicio4.6
Limpieza4.6
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Todos los comentarios(1665)
Valoraciones positivas(1604)
Valoraciones con fotos/vídeo(402)
Personal de recepción amable(147)
Desayuno estupendo(141)
Muchos servicios/instalaciones(125)
Piscina estupenda(67)
Cerca de la playa(58)
Bien decorado(52)
Fantásticas vistas al mar(11)
Valoraciones negativas(61)
Wend
Habitación selección con cama doble
Fecha de estancia: sep 2024
Parejas
15 valoración
5.0/5
Excepcional
Fecha de publicación: 7 sep 2024
The hotel is new and clean. It’s located close to the beach. The staff is friendly and helpful. The breakfast is average though. Lots of fried food, not enough fruits. I suggest that the hotel add more fresh and healthy food options for breakfast.
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Respuesta del alojamiento: Dear guests: Hello! Thank you for choosing Earl Baiyue Hotel and sharing your stay! Thank you very much for your recognition and suggestions to the hotel, we have reported to the leadership and made improvements to the breakfast problem you feedback, thank you again for your recognition of our hotel and your valuable comments! We look forward to seeing you again.
Erica
Habitación Seleccionada de 2 Camas
Fecha de estancia: nov 2024
Viaje con amigos
1 valoración
3.0/5
Fecha de publicación: 24 nov 2024
Very loud, service was average , room was average, skeptic whether this is “5 stars/diamonds”
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Respuesta del alojamiento: Hello dear guests! Thank you for choosing Earl Baiyue Hotel and sharing your stay! Knowing that you did not have a very pleasant experience in the hotel, regarding the soundproofing issue you mentioned, we provide earplug service for guests who are sensitive to sound. If necessary, you can notify the room at any time to have them sent to you. Concerning the service issue, Xiaoyue will also inform the person in charge of the relevant department to enhance training in this regard. I am very sorry that your stay did not meet your expectations. The next time you stay, you can contact the hotel in advance, and we will arrange a more comfortable and quiet room for you. We also hope to provide you with a perfect experience. We look forward to seeing you again!
Beglaryan
Habitación de Lujo con Cama Queen Size
Fecha de estancia: ago 2024
Familias
16 valoración
5.0/5
Excepcional
Fecha de publicación: 26 ago 2024
Nice new hotel
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Respuesta del alojamiento: 尊敬的賓客:您好!您能百忙中抽空給小悦5分好評,是對小悦莫大的鼓勵,小悦也很期待您的旅途趣事哦,希望您下次能向小悦分享呢~~再次期待您的光臨!
Usuario invitado
Habitación Doble de Lujo Ligero
Fecha de estancia: ene 2024
Familias
1 valoración
4.2/5
Muy bueno
Fecha de publicación: 9 feb 2024
What I liked about this hotel:
Its new. All the furniture and Dyson hair drier looked unused. Location: 15 min walk from the beach. Very convenient washing room with 3 washing machines. Nicely equipped gym. Comfortable beds. Interesting designer decision with a rotating desk. Nice big swimming pool.
What I didn’t like: room design isn’t convenient: toilet and shower are separated. No balcony and no place to dry clothes. No place to store clothes. Breakfast is not that nice , we were not full after the meal. All the time it was very noisy as a bunch of helicopters were flying over.
On our last day the swimming pool was very dirty with some white particles , it was disgusting even to step into water.
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Respuesta del alojamiento: Dear guest! We apologize for not giving you a perfect experience. So far we still can not identify your room number can not restore your stay in the store during the situation, and make the corresponding corrective measures. Looking forward to you can give us a promotion and compensation opportunities to contact us. If you have a chance to stay in this hotel, you can contact our customer service center if you have any problems, we will not stop for you. We look forward to seeing you again and seeing our growth.
Passport Visionz
Habitación Doble de Lujo Ligero
Fecha de estancia: abr 2024
Parejas
137 valoración
5.0/5
Excepcional
Fecha de publicación: 13 abr 2024
Awesome hotel very modern!!! And it is affordable! If we knew sooner we would have came here the whole time!!!
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Respuesta del alojamiento: 尊敬的賓客: 您好! 感謝您 5 分的點評哦! 每個城市總會有讓人惦念的理由, 每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望小悦會是您回憶裏最温馨最獨特的那個!常回小悦看看哦!
Olanike
Habitación clásica con cama grande
Fecha de estancia: feb 2024
Personas que viajan solas
2 valoración
3.7/5
Fecha de publicación: 17 feb 2024
I expected a lot more. The location is great and the room is clean. Breakfast more Chinese than Western. The name of the Hotel on trip.com is different from the actual name of the hotel. So, if your need to take a taxi that can be quite tricky.
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Respuesta del alojamiento: Dear guests! Thank you for choosing to stay at the Sanya Park Hyatt Hotel and your sincere comments. Your satisfaction is our best recognition. The Park Hyatt Hotel is located in the center of Sanya on Jiefang Road, walking Street, Night Market Full of fireworks, romantic lover's Bridge, seafood market, the sea and sky are all within walking distance, satisfy you to eat, live, travel, buy, entertainment all kinds of experience. Step by step scene, Infinite Wonderful! Thank you again for choosing to stay in our hotel, we sincerely look forward to your visit again!
BayanMongolia
Habitación Doble de Lujo Ligero
Fecha de estancia: ene 2024
Otro tipo
1 valoración
3.7/5
Fecha de publicación: 23 ene 2024
At front desk, Hellina provided an excellent customer service. She was very helpful and spoke very good English. Thank you.
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Respuesta del alojamiento: 【攜手同行日 伯爵護君遊】尊敬的賓客,您好!感謝您選擇下榻伯爵佰悦酒店並給予好評,期待您的5分滿意,是對我們最好的認可,伯爵佰悦酒店位於三亞市中心的解放路上,特色風情步行街、充滿煙火氣息的夜市、浪漫多情的情人橋、色香味俱全的海鮮市場、水天一色的海岸線,均步行可至,滿足您吃、住、遊、購、娛各種體驗。一步一景,無限精彩!再次感謝你選擇入住我們酒店,我們衷心期待您的再次光臨!