Hotel Chimayo de Santa Fe

I will be writing reviews on every possible social media platform about how FANTASTIC this experience was. I was blown away by the level of customer service something that seems to be a lost art elsewhere, was kept alive at this hotel. The second I walked in to check in and was greeted by Emilio (the most amazing desk person I have EVER encountered) to Carlos the maintenance man, who light our fireplace fire each day (along with all his other duties), we were blown away by the way we were made to feel so welcome & that they all honestly CARED that we had a great stay. I brought my best friend to Santa Fe for her birthday. When I was checking in, Emilio asked if I was there for a special occasion & I told him it was my friend's birthday. He asked if the hotel could do something to make this special for us and I was honestly lost for words. The day of her birthday, Emilio had delivered to the room, the loveliest surprise of champagne, chocolates & even a balloon for her! Our Suite was AMAZING & I am now forever spoiled! When we asked for suggestions of a local bar, we were pointed to the on site bar & specifically Shawn, the bartender. The sincere warmth & fun we experienced in this little bar was the best bar experience we could have hoped for. The entire staff of this Hotel appears happy, eager to please & seem to love their jobs. I will NEVER stay anywhere else in Santa Fe again!

The only thing going for this hotel is its location. We had a very bad experience with one of the night clerks. Who was rude, condescending and inappropriate. The rooms are very rustic with no view at all.

This is a quaint property that is conveniently located. The room itself was bit stiff, dated and with a small bathroom. The bed was very comfortable and the property had underground parking. We had an issue with barking dogs for 4 hours in the room next to ours, which staff was unable to address.

The staff at Hotel Chimayo was welcoming and efficient. We had assistance with our luggage and a person was sent quickly to light the fire in our hearth when we requested it. The dining option in the hotel offered nice choices and the foods were delicious and presented well. I would stay there again if travels took me to Santa Fe. The bathroom was small by today's standards and a little 'tired.' Other than that, our stay was most enjoyable.

Hotel Chimayo is the perfect place to stay in Santa Fe. Beautiful Santa Fe style rooms with fireplace, excellent location to walk anywhere downtown, most accommodating staff and secure parking. Nothing better in Santa Fe for location and accommodations.

Loved the atmosphere, the staff was very professional. Beautiful decor throughout. And wonderful tasty food at the onsite restaurant.

Emilio as customer service representative was attentive, kind, helpful, and polite. Blue chip!

This hotel was a hit! Right next to the plaza, with fantastic shopping and eating everywhere. The staff went above and beyond to make our stay memorable. Can’t go wrong with this hotel.

Older property. Everything was fine but definitely not upscale. Location is great and having the underground parking is a definite plus in Santa Fe.