Universal Aparthotel Don Camilo

I would like to be clear that my review is not based on the apartments themselves but on the unacceptable lack of response from the hotel manager Pablo Gonzalez regarding serious hygiene issues I raised with him on our return resulting from other guests behaviour. Plus points: The apartment was spacious, spotlessly clean, and appeared brand new Freely available drinking water on tap from machines placed around the hotel Really good breakfast choice, presentation and quality and dishes cleared quickly and efficiently All the staff we encountered were very pleasant Great location close to all the restaurants of St Elm Negatives: We were on the second to top floor and there is no lift so we had to lug our heavy suitcases up lots of flights of narrow steep external stairs The hygiene issues mentioned above relate to the guests in the next apartment using duvets, pillows and sofa cushions on their terrace sun beds to sunbathe on. We were appalled that they thought it was acceptable to use the bedding in this way, bedding that the next guests would then have on their beds and be sleeping under, unaware that they had been sweated on and wet by these guests. These guests would come in wet from the pool/sea, grab the bedding and lay on them. Pillows were left on the terrace floor overnight and they thought nothing of lying on them and the cushions with soaking wet hair. As we were leaving we requested the email address of the hotel and on return from holiday I contacted the manager to inform him what these guests had been doing, and raised concerns about how the bedding was being used and the fact that the next guests would then be sleeping on soiled bedding. I included photos to show him what they were doing but 2 weeks on he has still not either acknowledged nor responded to my email. So by all means stay at the Don Camilo but be aware you may end up in the apartment in question and sleeping under this soiled bedding.