Hotel Lasala Plaza

El personal del hotel fue amable, alegre y brindó un servicio excelente. Los fuegos artificiales se pueden ver desde la piscina de la azotea, lo que lo convierte en el lugar perfecto para una estancia relajante durante la temporada de fuegos artificiales. Para quienes visiten San Sebastián para probar los bares locales, el hotel goza de una ubicación excelente, a solo un minuto a pie del centro de la ciudad. ¡Este es el lugar!

Romantic luxury hotel for adults only. Fabulous location on the fringes of San Sebastian's Parte Vieja (Old Town), hence within walking distance of many famous bars and restaurants and shopping areas. Has a rooftop with a panoramic view of La Concha Bay and the city - this was where we watched the Copa del Rey celebrations and enjoyed spectacular sunsets. Fabulous rooms, posh and luxurious, healthy breakfasts. So happy we made a last minute switch to this hotel.

**"BAD: Beware of the 'Upgrade'"** Our priority when booking was the room size and budget, so we reserved a 32m² City View room. At check-in, the hotel staff offered us an "upgrade." He said that for an additional €25 per day, we could "upgrade," so we agreed. However, while the room did have a Sea View, the size was downgraded to just 21m². I told them that paying €25 to have a smaller room was a downgrade, but they insisted that the view had been upgraded. I asked to be moved back to the room we originally booked, but the staff ignored my request for an entire day. Let me ask you this: if you went to see a new landscape, and the view changed, how would you describe it? You wouldn’t say the landscape itself was "upgraded," would you? You’d say the view was different or better. The following day, I finally got a response from the staff. They told me I’d need to pay an additional €70 per day if I wanted a 32m² Sea View room. While the hotel facilities and scenery are excellent, the staff are focused entirely on business and seem to aim to squeeze every extra euro from their guests. In the end, we ended up paying the €25. **Beware of the 'Upgrade.'"**

In general, Hotel was very well maintained not only talking about maintenance also facility like window was so strong to protect all noise though we were in the middle of big festival ! Staff were helpful but was not initiative to share the information of festival Rooftop was plus! Amenity , no body lotion if you don’t ask In general! Sophisticated hotel and best location for beach and nice restaurants Enjoyed !

優點：位置非常好，早餐豐盛，服務熱情，辦理入住不用在前台就能辦 缺點：沒法停車，窗户特別小，還有就是偏貴

快適なホテルでした♪