Caravelle Inn Extended Stay

酒店交通便利，距離聖何塞國際機場僅2km，距離聖何塞Caltrain火車站僅2km，鄰近也有多個熱門旅遊景點，距離880快速路非常近，衹是設施比較舊，睡覺翻個身床的響聲就很大，沒有早餐，服務員服務很一般。

My stay at Caravelle Inn was awful. I had arrived from the airport with one hour to spare from my check in time (3pm) and after asking the man at the front desk if I could have an early check, he completely went ballistic and started yelling at me saying he had no rooms that were ready and that I should stop asking the same questions over and over again (when all I had asked was for a 1-hour early check-in, twice). I have never been treated with such disrespect and hostility by any establishment. What’s worse is we had no place to stay so we were forced to wait until the rooms were ready. Not a great start to my trip at SJ. The rooms themselves were dingy and outdated. Everything just went south. The wifi didn’t reach our room, which was a big inconvenience since I didn’t have free data, but all they said they would do is restart it which unfortunately did nothing. Our bathroom had holes in the wall and the floors were cracked and dirty. The TV was programmed from years ago so there was really nothing to do besides sleep. The bed was alright but the sheets just seemed like they were half-washed. The pillows had an old smell to them. Overall, I would give this motel a 0/5 stars. It was a huge let down considering I’ve been to nicer motels that were way more affordable. I had contacted trip.com about my experience with the guy at the front desk but they weren’t able to refund me for my trip, I would’ve gladly stayed at a motel 6 over this place. The only good thing out of this experience was Micky who worked at the front desk. She was really sweet and patient. I would not recommended anyone to stay here, please use your money elsewhere!

My room had No shampoo no TV remote carpet is very dirty bath towels look dirty

其它都好！就是利用疫情，衹開個小窗口供客人辦理入住手續，對話都聽不清楚，得大聲吼！諾大的前台房間大門緊鎖，省去了一切費用，完全不尊重住客

The service was AWEFUL! The man at the counter got angry because we couldn't hear and understand him through a window that didn’t have a speaker. He snapped at my wife because she didn't know what he was asking her to sign. Also the pictures posted for this hotel are very inaccurate. Any of the modern photos that make this place look good and sleek are not this place. Completely not what I expected. Also the TVs in this place are old tube tvs that do not even work. There was not channels that worked. The hot water in the shower didn't even get hot. I had to be in and out because it was so cold. I do not recommend staying here.

The check in process was fast and checking out early before work was seamless.

This is a nice hotel to stay within walking distance from San Jose Airport even though we need 40min + walk... My room had hard floor but missed hair dryer.

Nice good place,will come here again,like this area and view