Paradisus Gran Canaria – All Inclusive

Room veey clean, bathroom could have been more private

Superb 5* hotel All inclusive experience stom start to finish.. all staff were exceptional in customer care from our first day at the concierge team to the last. One staff member Kevith went the extra mile to make our beach experience memorable he had great customer care! Thank you to a great team we would not hesitate to recommend this hotel as it truly is paradise !!

We stayed as 2 adults in the Reserve area for 5 nights in February. It’s a beautiful hotel, the staff are super friendly and very friendly and efficient. The hotel is very clean and our room was cleaned, mini bar topped up etc daily. The Reserve lounge is nice, with snacks and drinks laid out daily. The pool in this area is lovely but sunbeds weren’t always available. The staff here offered you drinks, ice creams and fruit as you sun bathed with was nice. We had lunch daily at The Shack, they were very efficient, even when busy and the food was always good. We ate in the Italian one night and the food was delicious. The biggest negative for us was the buffet restaurant. The food wasn’t hot and often stations were empty. I had fish cooked at the cooking station 4 nights. The first night it was cold, the next 2 nights the tuna and then the salmon was very rare inside after I’d asked it to be well done. The last night the fish I ordered just never came out. There was only one chef who had to take the orders and also cook them so I felt it wasn’t really his fault. We ate breakfast at the Reserve, the buffet was lovely and there was a nice Al a Carte to order eggs etc. We had the poached egg and full English each day. It was lovely but unfortunately also cold. Their heat lamps just don’t seem low/strong enough. Overall we absolutely loved the hotel and it’s position offering great walks along the promenade towards Maspalomas, it’s just a shame the main restaurant let them down.

Absolutely fantastic stay. Couldnt have asked for more. All the food options were amazing and staff were friendly throughout. Lovely area and nice to be able to walk out on to the promenade and walk along the beachfront.

Engagiertes Personal, alle superfreundlich, auch die Reinigungskräfte. Tolle Lokation, genügend Liegen, stets saubere Handtücher zur freien Verfügung. Kommen gerne wieder

Model dårlig service Problemet det var rodet service og ingen styr på det fik ting vi ikke bestilte og det vi bestilte kom ikke måtte daglig rygge 3 til 4 gange for at få vand til værelset . Og auagangse over for gæster møde fler der ikke kommer der mer

The staff here is wonderful. You can tell they truly care about their guests and are genuinely happy to be there. So good with kids too! We leveraged the kids club every day - sometimes multiple times a day - and all of the counselors were amazing! Our son loved them all. The food was excellent, spa/massage incredible, pool a perfect temp and gym was just what we needed for maintenance weight lifting and cardio. Also the aquatics instructor was world class! Wish I had his energy. He was a vibe! Keep it up Paradisus! You’ve won our hearts and hope to be back one day for another memorable vacation!