Apartahotel Ona Novelty

I am super happy with literally everything. I would definitely book again. The apartment was super clean, spacious and comfortable. I felt safe and the service of Aya (receptionist) was outstanding.

Limpio, personal atento, excelente ubicación. ¿Qué más se puede pedir? La cocina es un poco pequeña, pero hay excelentes restaurantes cerca.

Apartamento muy pequeño, incluso para los estándares europeos. Complejo muy ruidoso. Mobiliario incómodo. Había que cambiar las llaves a diario. Había sartenes, pero no ollas para cocinar ni para hervir agua para hacer espaguetis o calentar sopa. Por el precio de las tasas de cambio y la membresía de RCI, podríamos habernos alojado en un hotel mejor.

I have today the 4th of August arrived at the ona suites salou. This is sold as a 4 * apartment not a chance. When have family room for 4 people, the whole tiny apartment has 4 hangers for a family of 4 to hang their clothes so they don't look like rubbish .what are they playing at? What a complete disregard for their clients living out of a suitcase. I have spent 2 hours trying to contact anyone who can help there is no reception after 4pm and no one to contact. The room is a shoebox size for family of 4 And isnt big enough that is the 1st thing second being, there is a sofa bed for me to sleep on and it is absolutely filthy and disgusting ,my dog sleeps on better. No-one would sleep on that yet ona suites expects me to pay 2000 euro for a room for a week call it 4 * and expect me to be okay with it. These apartments aren't worth 3* Money and the fact there is no-one who you can even contact makes it even worse. I travel for leisure 4/5 times a year and this has to be one of the worst experiences I've had. For anyone thinking coming here, do yourselves a favour and look elsewhere. This had to be the biggest slap in the face that ive encountered as a client. Ona Suites are you listening. THE SOFA BED YOU EXPECT ME TO SLEEP ON IS A DISGRACE AND IT STINKS .YOU SHOULD BE ASHAMED OF YOURSELVES. YOU WOULD NOT PUT YOUR HEAD ON THAT STINKING FILTHY SOFA BED ,SO WHY WOULD I ? . where are you???? Absolutely no-one to contact. Your apartment's are a joke

Apt was very clean. Well stocked kitchenette. Beds and towels changed twice. Bed was comfortable. Large balcony, situated so close to beautiful beach. Only thing we didn’t like was no food or drinks allowed at poolside. Not even an icepop or soft drink. Only water. Also umbrellas would be good to be able to rent Aya and Amine in reception were very helpful and friendly, as was the lifeguard

Spacious apartment. Modern and spotless. The reception staff very helpful. Highly recommend staying there. Close to bars and beach. The pool was closed when we visited ( almost out of season) however didn't matter as the beach was so close

Lovely,clean apartments excellent location 2min walk to the beach,very close to bars and restaurants and very pleasant staff especially Aya at front desk was very helpful and nothing was a problem will definitely return.