Ibis Styles Haydock

Reservamos el hotel ya que íbamos a asistir a una boda cerca. El personal de recepción fue muy amable cuando llegamos. Una vez en nuestra habitación, notamos que el fregadero tenía una fuga bastante importante, así que fuimos a avisar a la recepción. Una señora vino con una alfombra de baño extra, un trapeador y un balde para limpiar el agua. Explicó que, lamentablemente, no había ningún personal de mantenimiento que pudiera arreglar la fuga, creo que solo necesitaba algo de ajuste, pero no soy un experto. Ella sugirió dejar la alfombra de baño y tal vez traer otra, ¡pero lo que realmente se necesitaba era un balde que se filtraba tanto! Ella se disculpó mucho y dijo que podríamos habernos trasladado a otra habitación, pero que estaría frente a la calle principal y puede ser ruidosa, así que decidimos quedarnos. También trajo amablemente una plancha que parecía no funcionar. Acordamos conseguir otra plancha, pero luego calculamos que era el enchufe el que no funcionaba, no la plancha. El desayuno estaba bien, nada especial. Sospecho que el fregadero puede haber estado goteando durante algún tiempo, por lo que es un poco pobre, no se ha reparado si ese es el caso No fue la mejor experiencia, pero no me puedo quejar del personal que fue amable. El desayuno no era nada especial, pero estaba bien. Sospecho que el fregadero ha estado goteando durante algún tiempo, por lo que es un poco pobre, pero no se ha reparado si ese es el caso.

For one night staying is fine, however, the lack of options for breakfast was a bit disappointed.

Just staying one night but the staff lovely on arrival ,room is warm, beds comfortable and Cleen, room quite big breakfast is good I can not find a fault to mention

Very good as usual. The rooms were clean and in good condition, although the floor tiles in one of the rooms need to be repaired as they could cause a guest to trip in the shower. One of the room doors was awkward to close, and the other room key card had to be reset at reception.

We couldn’t stay as we had Covid, it would’ve been thoughtful if we could’ve rearranged our stay, but this was not offered to us. Disappointing & costly.

Great little hotel. Great price and excellent service. Will be using again soon.

Radiator did not work. Reported it to reception but no action taken. Lights tripped at 10pm, reported to reception and told it would be put back on shortly. 1am in the morning I had to use the toilet in the dark. 7am still no lights, back to reception who apologiesed and said they would sort immediately. 7.30am knock on room door telling us we could move room if we wanted to! Packed up and left. So disappointed as we have stayed here several times but will not be staying here again. If you do stay take blankets and a torch!

Stayed for the weekend with 2 teenagers & 2 adults. Everything was great, buffet style breakfast, cereals, fruit Only gripe was the pull out bed for the kids Not big enough to fit 2 people on it was the worst night sleep they have ever had. Daughter had to sleep in our double bed as could not sleep a second night like that Rooms are quite small but apart from that ok Great that dogs are allowed too

Very clean and staff were extremely attentive. Room was spacious and great price. 1st time staying here and will return when in the area to see family. Food was good despite the chef being on holiday.