Renaissance St. Augustine Historic Downtown Hotel

The staff was excellent, attentive, informative and just plain nice. There are no drawers in the room. God forbid that a guest stay any longer than a night or two and want to unpack.

The staff was over amazing! Everything was perfect! Beds were amazing, updated and beautiful! Total 10

This was part of a pirate expedition around the outside coast of Florida. The valet gave some great advice on the local spots. I fell in love with the outside terrace and the low lightning at night. Great ambience and peaceful. Front desk was a little to matter of the fact. But I will stay here every time I go back to the area. Maybe stay longer next time.. Veteran approved!!

The staff was friendly, the rooms were clean and beautifully decorated, the ambiance was relaxing and the location is convenient. I love this hotel.

Love this beautiful hotel with a great bar,great service and so convenient to all things in Historic St Augustine.

This hotel was a visual delight, from the grand staircase to the funky chairs. The room was very nice and the location was excellent.

Both the room and the common areas were beautiful, clean and well maintained. The location is conveniently located right in the historical area of St. Augustine’s. It’s just a few minutes walk to everything you could possibly want or need. I was disappointed in their sneaky attempt to downgrade our room. After receiving the keys and lugging all our stuff to the room, they had provided us a two double bed room without a balcony. I had booked a king room with balcony (which had already been paid in full). I had to lug all my stuff back downstairs again only to be told they had overbooked and that they had no wiggle room. They offered us free breakfast. When that didn’t satisfy me, they offered free parking. This didn’t satisfy me either as I simply wanted what I had paid for. After arguing and speaking with the management, they provided the room we had booked. We never received an apology and I was very disappointed that they tried to pull the wool over our eyes forcing me to argue for what we paid for. I had booked the room special for my wife’s birthday and Valentine’s Day. We had just driven across the state to celebrate. When we should have been feeling happy to be there and celebrating, we instead had feelings of anger and frustrations. Our experience was certainly not as positive as it could have been as a result.

We had a lovely time but the Restaurant is not open most of the time and it certainly is not fine dining. The spectacle pork chop at $60 is two spare ribs. Nuts!