Asia Novo Boutique Hotel - Roxas

Nice place to stay

The overall stay was nice. Going up the stairs is a bit tiring but great job to the staff for maintaining the cleanliness.

We were a group of 4 senior citizens in room 14 on the third floor. My sister coughed all night and all of us had headaches throughout the duration of our 1 night stay. The bathroom has this wreaking stench that seems to be originating from the sink and shower drainage. The shower drain was full of hair and the water gets stuck on the floor everytime one takes a shower. The stinky smell bores into the nostrils and dominates the entire room. During the day, we had to keep the room door open to let out the smell. We told the staff at the front desk but they are probably sick of hearing the same complaints from other guests that they just obviously lie or keep mum about it. There is a "deodorizer" wrapper hooked in there that's already melted away, and one reviewer mentioned a strong smell of chlorine. Obviously, the hotel tries to cover up the stink with some other hack that's just as irritating to the nose and throat. This and a bunch more of complaints including being denied of cups or mugs we attempted to borrow from the staff. My husband had to slip some tip to the housekeeping lady to get her to lend us the mugs we used to cover the sink and shower drains. Horrible stay in room 14!