Trilussa Palace Hotel Congress & Spa

I really liked the friendliness of the staff, especially Carolina - she was helpful, friendly and knowledgeable. It was a really pleasant experience for me and my family. Best regards Konstantin

We chose the Trilussa because it was in a convenient location for our plans in Rome, and on a direct line via the 75 bus from Roma Termini. The pictures suggest this is an upscale hotel: perhaps many the rooms relfect that: ours did not. First: as Gold Level ******* members we were supposed to be given a bottle of wine on registering: had to ask for that an after a very long travel day, we'd been looking forward to feet up, glass of wine. The wine was produced - but no glasses. So we asked for those & were told it would have to be brought to our room. OK. We also asked if the room upgrade was available. This caused a long conversation at the desk. Finally we were offered ground floor Room 103. A family room. Dark, and not in great condition. Tired, we simply accepted it. All in all, felt very grudgingly provided. Don't offer what you don't want to provide. Will say that the common rooms are lovely, the location is excellent, and other than the hiccough at the beginning, the staff was quite nice. We asked about the roof top deck with views of the city (prominant in their ad) but were told it's closed during winter months. The desk clerk offered to have a staffer open it so we could see the deck: we accepted. What a pity they keep it closed in nice weather (and it was beautiful weather mid-Dec, would have LOVED to take our wine up there or have cocktails end of the day. The view is truly spectacular. Again, perhaps many rooms are updated, nice: ours was not. One night? OK.

The location for the hotel is centeral, yoy can walk or take transportations. it is very clean and updated, the room is great and very comfortable bed, nice shower and it is a great place over all. The front desk people are simply amazing, they are very welcoming and helpful. We’ll definitely stay there in the future and we highly recommend this hotel. Thank you for your great service.

This hotel was conveniently located next to a tram stop and plenty of bus stops. The area has great bars, grocery stores, gelato, and restaurants. We visited the rooftop bar twice and the drinks were delicious and the view was amazing. Our room was much larger than anything we could have gotten if we were more in the heart of Rome. The bathroom was a great size besides the shower. It is not American sized, but we didn't mind. We were supposed to receive a bottle of champagne for being a ******* silver member but we didn't receive it. We also didn't notify anyone since we didn't feel like going out of our way for it. We didn't book any of the private spas available but they did look like a fun option. I booked this hotel because I thought the spa was included but it's separate and can only be used by one party at a time. Overall the staff was friendly, our room was clean and the location was great.

When choosing a hotel room on ******* I want to open window or balcony to get fresh air. Thats why I chose this hotel. Most rooms only have air conditioner and I have noticed that I often feel bad in such rooms. Very good food and service.