Alma
25 de octubre de 2023
The area was in a good location, near Trevi fountain and Spanish steps. We rented a 2 bedroom what we thought was on property site, however it was not. It was about 2 blocks down. 2 of of the 5 days we stayed we didnt have hot water. We called the front desk no answer the first time, we had to walk down to the check in location ring the bell until finally someone answered. The 2nd time it happened again we called for over 45 minutes and finally got someone to answer. The receptionist said they would send someone over. We also asked for new linen and toilet paper and we were told that if we wanted that it would be an additional fee on top of the cleaning service we already paid. So no clean towels or beds made, trash never got thrown out ( it over flowed) for our entire stay. I would not recommend this rental unit. It was over priced for the service we got.
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