Relais Barberini

Άθλιο..Κρεβατι χαλια,μαξιλαρια χαλια,λερωμενο παπλωμα με λεκεδες.Τελειωνε το ζεστο νερο και επρεπε να περιμενεις σχεδον 4 ωρες για να εχει ξανα μετα..Δεν μπορουσαμε να βρουμε καποιον για να επικοινωνησουμε μαζι του..Πολυ μακρια απο το κεντρο..

Pessimo, non hanno nemmeno acqua calda!Darei 0 stelle se fosse possibile. E da 6 ore che mi prendono in giro dicendomi che sistemeranno il problema dell'acqua ma è solo un presa in giro. A febbraio farsi la doccia con l'acqua fredda anche no! Mai più!

The heating was controlled by the hotel and switch on a couple of hours in the evening so when spending time in the room to rest in the afternoon was impossible as it was too cold! Same every morning waking up to a freezing room l! A/C not working!

Appartamento ristrutturato in palazzo d'epoca. Buona la posizione, buona la pulizia della stanza ma frigo bar molto rumoroso e l'unico lavandino presente si trova in camera, fuori dal bagno. Rapporto qualità prezzo decisamente elevato.

I booked a room for my 70 year old mother standing outside the building, thinking it is a hotel. However, as we pushed the door we realised it's just a door that leads you to an old building, an elevator is to take you to x floor that is a reception/"hotel" when in fact it's just a floor of flats converted into a hotel. My mom had an lift accident when she fell 20 stories down and she doesn't take lifts since. Within 5 minutes of making a booking for 2 nights I asked management for booking cancellation as she was crying downstairs afraid to proceed further and they declined (i.e. still charged in full for 2 nights), even though the booking was made only minutes before. I would have understood them if the booking was made at least an hour before or the night before, which would have meant they lost out on having someone else book. Here it was a matter of minutes. They just wanted to get their little bit of cash and not care for anything else. They could have charged for 1 night and not 2. Entrance is horrible and the whole experience with them was one of the worst. There are plenty of other lovely places in the area, with great customer service, lovely lobby, rooms etc.

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Les point forts - [ ] Quartier plutôt calme et sécurisé, au même titre que le bâtiment qui est par ailleurs de bon standing et très propre. - [ ] Immeuble bien localisé à 15 minutes à pied du centre historique (Fontaine de Trevi, Campo di Fiori, Piazza Navona, etc.) - [ ] Literie satisfaisante, chambre propre, plusieurs jeux de serviettes et produits d’hygiène (savon, shampoing). Les points faibles - [ ] Accès au bâtiment compliqué le premier soir : le système d’ouverture de porte mis en place via internet ne fonctionne pas. Absence de réponse lorsque nous avons sonné et nous avons dû attendre qu’une personne de l’immeuble nous ouvre. - [ ] Chambre mal insonorisée. - [ ] Légères odeurs de canalisation dans la salle de bain.