Best Western Sonoma Winegrowers Inn

This is a great hotel and with a friendly staff.

Staff was excellent, but room was sub standard. A couple of big stains on carpet, bathroom towels were quite thin and they have seen their day. Most disturbing was the hotel room walls were paper thin. Neighboring door kept slamming throughout evening and some loud conversations/arguments. Heard and argument in the parking lot (separate from room next to mine) that filtered through the door. Finally left at 11:30 pm cause of the noise.

After a two year extended stay I found out that they overcharged me on taxes and the 28 day "shuffle" the whole time. When confronted, the GM retaliated by kicking me out the next day, lying to management about it, and taking all my possessions. Turns out he was colluding with my adversary in civil litigation. Then he went silent and refused to communicate. Total frauds. They also lied to other long term guests.

Easy to get to, fast food options nearby. Room was ok, at first there was an odd odor, but running the fan option cleared it fairly quickly. Room had nice sized refrigerator and smallish microwave , there were coffee and tea fixings and cups, but no pot for the small coffee maker. Quick to supply extra towels for the pool hot tub. I’m only 4’10” tall so could not operate the child safety lock out around the pool because it was too high. Add said heated pool, maybe if it were a few degrees warmer I’d believe it. Lovely to see the grapes growing. I don’t know who or what was causing all the car alarms going off, but it happened at least 5 times after midnight.

Very disappointed in this motel. The worst motel we have ever stayed in. Very old building and needs upgrading. The shower soap dispensers were empty; the sink would not drain water.; pool was not heated and very cold; hot tub was lukewarm. Room was not clean. Would not go back.

The hotel has small cramped rooms, one luggage rack and only a desk to place other travel,goods. Shower pumps were half full and difficult to use, staff was not particularly helpful and somewhat annoyed when I made a phone call. Extremely loud a/c unit and opted to open window but no screen. Hotel is passed its prime and fresh paint can’t fix the overall poor quality . One staff member was folding towels in the dinning room. Breakfast service was minimal with low end food assortment.

This place needs an overhaul, everything is falling apart, no water pressure and water does not get very hot, beds are lumpy and AC does not run well kept shutting off and god forbid you touch a towel rack

dirty rooms, and halls..dirty pool and hot tub, rude staff, over flowing trash cans, horrible bed, breakfast was cold and or just not good.