liaolingguang
15 de junio de 2023
First of all important to say that we had booked a suite with a balcony. The room seemed to have been recently renovated and, except for the bed, was very comfortable with a living and a sleeping section. The reason for not giving 4 stars has to do with cleanliness. It was obvious that the cleaning staff had not even looked at the balcony for months. The chairs, table (bird dropping!), railing had not been cleaned in a long time. What should have been an asset turned out to be a disappointment. The terrace, which is truly a wonderful and peaceful place for meals also needed a mopping. A 4 star hotel would also have provided real cups and glasses rather the paper ones. The location of the hotel is fantastic, the service is good as are the meals. If only more attention was given to cleanliness / hygiene.
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