Courtyard Columbia Northeast/Fort Jackson Area

First room was dirty. We got moved to another room and the cleanliness of the rooms are not the best. The close chargers were not as clear as they said they were. Both ******* or the hotel were not helpful.

Conveniently located. Great rates. Such comfortable beds and pillows. We will definitely stay again when traveling in the area.

The beds in our room were amazing! Plus the bathroom had a shower stall rather than a tub, which was very convenient for us 70 plus year olds! Very good food, as well, but we thought it was kind of pricey. Maybe we’re just out of touch. Anyway, all things considered, we were very pleased with our stay!

We didn’t use the bar or the breakfast. We drove 15 hours and had to find a hotel. We booked a room at the courtyard but there was a glitch in the computer system and they were overbooked. Because we were driving for so long and so exhausted, they made sure they found us a room. They were amazing. I cannot thank them enough. The room was clean and that’s all we needed.

Ididnt have any breakfast. The rooms was very clean and the staff was awesome. I would recommend this property.

The staff were exceptionally kind, helpful and friendly. I have asthma and upon entering our room, it reeked of cigarette smoke, despite being a non-smoking room. I explained the issue to the manager, as I would become very sick and likely have an asthma attack. She was able to switch us to a new room quickly and on the same floor as my mom, and checked it later to make sure everything was all right with the new room. I generally don't like complaining at hotel or restaurants and was grateful for the understanding of the hotel manager as to why I needed to switch rooms. The rooms are a nice size for a family of 4, and the location is on the outskirts of the city, so it was nice and quiet after a long day's drive. We did not partake in the breakfast offered by the restaurant onsite, but it's menu showed a good offering of items from cold and hot breakfast options. We would happily stay here again on our roadtrips to and from the beach.

The hotel is too old for a proper courtyard price. The windows were not properly isolating the noise. Internal machines (ac wall unit, refrigerator, etc ) were like old noisy ones.

Another hotel charging $20 for incidentals!?! The only reason this hotel was chosen was because it was off the highway. Check in clerk had to see my husband in person even though I, his wife was checking in. He was unloading the car…I pointed to him outside! “Their policy” it’s his name on the reservation blah blah blah. Really going to stick it to them by the wife checking in?? No such thing as continental breakfast anymore that’s $20 too!!

Front staff not very helpful and not very friendly. Attitude issues except from the red headed girl. She was pleasant and helpful. Maid on 3rd floor was super kind and helpful as well.