Hoteles cerca de AMA Computer University, Ciudad Quezon

Had a not-so-good experience with their customer service when we first stayed here a few years ago but they’ve improved so much this time around! They went extra with a printed bday greeting for our mom in her room and a special room delivery of a slice of cake with a bday song. I like that they now have a water dispenser on every floor. We also appreciated that they allowed a late check out for both our rooms. The staff were all pleasant and helpful. The room tho was not as squeaky clean particularly the floor. We had to ask for robes and towels a couple of times. There’s was also no dedicated staff in the pool area. Overall, we still enjoyed our stay and will definitely consider booking again.

Lo pasamos genial el fin de semana y el personal fue muy atento y amable. Sin duda volveremos por su ambiente acogedor.

We absolutely loved the vibe and ambiance of the hotel, which makes it even more disappointing to say that our entire experience was ruined by the poor service. We arrived early to ask if early check-in was available. We completely understood when we were told that check-in starts at 3:00 PM, so we left for lunch and came back exactly at 3:00 PM. Since we had already completed the check-in process earlier, we expected to receive our room key without any issues. Instead, we were told that our room was still not ready. What made the situation even more frustrating was seeing other guests who were just checking in receive their room keys while we continued waiting. After waiting for about 30 minutes, we were finally given our key card—only to discover that it didn't work. We couldn't even enter our room and had to return to the reception, where we waited for almost another 30 minutes while the staff tried to figure out what was wrong. The most disappointing part was that I had to follow up multiple times before anyone offered us another room. There was very little communication, no sense of urgency, and no apology that made us feel our time was valued. We booked this hotel specifically because we were attending a concert and wanted a comfortable place to rest and freshen up beforehand. Instead, because of the delays, we had no opportunity to shower, change comfortably, or even rest. We ended up going straight to the concert feeling exhausted and frustrated, which completely defeated the purpose of booking the hotel in the first place. Our room was at Richmond Eastwood. While I understand it may be managed separately, the staff from Richmond were the ones assisting us. Unfortunately, it genuinely felt like guests who booked directly with Richmond were given better treatment and priority than those who booked through this property. Whether or not that was actually the case, that was certainly how the experience made us feel. When we checked out, the staff gave us a complimentary cake, which we appreciate as a kind gesture. However, by that point, the damage had already been done. The delays, inconvenience, and frustration had already ruined our mood and our overall experience. While the cake was a nice attempt to make up for what happened, it couldn't undo the time we lost or the experience we were hoping to have. It's unfortunate because the hotel itself has so much potential. The ambiance is wonderful, but great facilities mean very little when the service falls far below expectations. We left feeling disappointed and would think twice before staying here again.

Simple lang mga room, pero maayos saka comportable. Malapit sa mga malls walking distance lang. medyo natagalan lang yong paghanap sa akin ng available room kaya natagalan ako paghintya. pero thankful na upgrade abg booking ko kaya ang galing ng Trip.com. Salamat Eurotel Araneta

En la sala VIP hay Netflix gratis. El problema es que no hay enchufes, así que no carga mucho mientras estás tumbado. Solo vi uno.

I enjoy all their aminities specially the gym,everytime im on vacation i always book this hotel for my staycation, All staff are humble and respectful,thank you winter hotel staff for your kindness

This hotel hits the mark for a basic, practical stay. It skips the luxury frills of higher-end hotels, but it delivers on cleanliness, location, and affordability. Perfect for short trips or budget-conscious travelers who just need a reliable place to sleep and recharge.

The price was so great. It was good stay. Medyo may mga stain at cracks yung cr. The amenities are soap and tissue only. I hope meron sanang shampoo at toothbrush. And wala kaagad towel but we call them and nabigay naman ang towels. So far good experience. We will booked soon if we want a cheaper but good stay.

I requested for additional slippers thrice since there’s only 1 pair as we arrived but ignored, bathroom door is creaking, AC is noisy. Only 1 shampoo and soap provided for 2 person. Shower is not functioning well.

The staff was super friendly, but there were a lot of amenties described here that were not available, such as the pool and gym. Our AC in the room wouldnt turn on initially as well, and I had to ask someone to come in to get it to start (apparently there wasnt enough batteries in the AC remote!) Also, the front of the hotel was undergoing construction, so they couldn't provide us with a place to park, which was inconvenient. On top of this, I have asked for late checkout the night before, which the front desk person said it would be possible since the hotel was a bit empty, but the next morning, the person on the front desk insisted we needed to pay PHP 450/hour for late checkout. Overall though, I liked the room and the night shift front desk and would definitely want to visit again once construction is done.