Apartamentos Babalu

Awful place run by the people who are residents. If they don't want holiday makers there then stop taking people's money. The children arnt allowed any kind of floaty as the residents will call the lifeguard to get them removed. No bar or shop and not even a machine to get an ice cream. Gave the place 2 * for the pool area which was freezing but nice. Never again

We had an excellent stay there. The staff are very nice and friendly. The pool area is great. It will be a lot better when the pool bar and shop is open, which is due around June. We would definitely go again and always tell people how nice it and that they should visit there

We are just back from another great stay at Babalu. We were just there in September and have noticed lots of improvements since our last visit. We were in an apartment on the first floor and we had a kettle and hairdryer in our apartment. Halls and the apartment looked recently painted and we also noticed the lights in the hallways were new. They are definitely giving it a full makeover. During our stay all the umbrella's were replace around the pool area. The pool opened from around 10am until 7pm each day with the lifeguard on duty all day. Our room was clean and we had a table chairs umbrella and two sunloungers on our huge balcony. Rooms were cleaned each day by a lovely lady called Packi, sorry if spelt wrong. The bar and shop are not open but that had no effect on our stay as the Europa is accross the road. We will definitely return to babalu.

We stayed start of October we where self catering. The pool is great! Easy enough to get a lounger. it’s very standard for self catering as we only had one cooking pot and no washing up utensils - we had to wait on the cleaner washing them for us..

Just going home after a 2 week stay at babalu. Il do good points first * The pool is absolutely beautiful and the area around pool is spotlessly clean. * Rooms got cleaned about 4 times a week and cleaners are lovely. * Not too good points are *No pool bar or shop. Knowhere to get an ice cream for kiddies. * Reception staff are not very pleasant. If you ask for something for room they are rude. * Wi fi is useless. Paid €32 for family WiFi but only one phone worked. * Residents at this apartment seem to rule the roost and think they own the whole apartments. Very rude people who think they are special. * Rules are set out but lifeguard chooses which rules to follow. * No music. No holiday atmosphere here at all. The center across the road has 2 big supermarkets and are stocked very well. However the europa center itself is very run down and scruffy. A basic apartment that is clean with lovely pool. However we won't be returning as there are so many other nice hotels in puerto rico.

100 euro deposit on check in. Checking out nobody on reception to get deposit back absolutely shocking. Still waiting on a reply from them. A row off security for chat at midnight on balcony but where were security at 5am when people were jumping in pool? Terry towelling mattress protector in that heat is this a joke? Loose handle in shower Have lovely big balconies but you have to pay 1 euro a day for. Grumpy and almost embarrassed reception staff Mixture of owned and rented apartments doesn't make for a good balance. Owners think they can do what they want Really poor sockets re plugs did not fill us with confidence at all Shower warm for seconds then freezing all times of day. Is like fort knox trying to get in front door. We won't be back and if the 100 euros aren't forthcoming we will be pay them a visit in January when we are stay different apartments. Please avoid