Hotel Ollastu

Bad experience with staff. Liars. Took me to airport to pick up lost bag from airline. Driver said to meet him in 10 minutes. HE THEN LEFT ME. Called hotel who said he had already left so nothing they could do. This is the way a 1 or 2 star hotel treats its guests, so that’s the review I am leaving. Will not return.

Don‘t book here.... I‘m here with my family and try to get some sleep... but hotel is hosting a wedding and obviously doesn’t care about hotel guests as it is super noisy and loud music playing .... I‘m just not okay with a simple apology the next day or a ‚please excuse possible circumstances‘... I don‘t excuse, I pay lots if money for our stay so I don’t want excuse a loud party that lasts more than 12 hours...

A friend was hosting their wedding at this hotel. The wedding was really lovely, and I think the food and arrangements were very nice -- so if you are considering this place for a wedding venue, it may be worthwhile, but DO NOT have your guests stay here! The problems started at check in. We arrived with our group of friends at 4:30PM. Check-in is advertised as 2PM. When we arrived, they claimed they did not have rooms for the entire group. They start to push this "stay at an offsite property and we'll throw in dinner and a tour". No one wanted to do that because we were all staying at the hotel to be with our friends. Also many of us did not have cars, and Sardinia is NOT easy to get around without your own car ("black taxis" only $$$$). Keep in mind that this was a block of rooms for the wedding booked many months ago. Someone in the group got our groom involved who is a native Sardinian and could argue in Italian and they magically "find" all of the rooms we had booked. Oh, but they weren't clean yet so we had to wait at the bar (outside, in 95 degree weather). And no, drinks were not complementary while we were waiting. I am pregnant and didn't want to sit inside in the AC due to Covid, so I asked if they could give me a cold bottle of water (for free) while we wait -- they told me I could "buy one at the bar". It was 6PM before we could go to our room. Except that somehow, my husband and I, who had booked a "Standard Room" were told our room required a "car ride" to get to. We said we didn't want to stay "off the property" and wanted to stay with our friends in the room we booked. They confirmed it was on the property and they would send a driver at any time to pick us up. We were tired from the heat and relented. We should have said "No" and insisted on something at the main resort, like we booked. I've read other reviews since and they have done this to other people. Do NOT take "upgrades" to Villas or "the Beach House" or anything that is not actually walkable from the front desk UNLESS you have your own car (we didn't). We arrive at Villa 41, which we are told is "on the property", but it's not, it's in Piccolo Scoglio, which is a condo housing complex a 6 minute drive away. There were three good things about the complex: 1. It was pin quiet in early September, 2. It had a limited view of the ocean, 3. It was closer to Porto San Paulo (10 min walk). The villa is dingy and not well-appointed -- very bare bones. 2 BR, including one with 3 bunk beds, and 2 bath. It did have a kitchen, but fridge wasn't plugged in. We were paying $250 / night to stay in a "resort". We found an AirBNB in the same complex with the SAME floorplan that goes for $70 / night (and looked much better appointed). Having to call for a car to the hotel is a pain in the butt -- so we ended up not enjoying the pool or hanging out with our friends. There was no bottled water in the room -- for free or purchase. Later on in the stay we came back sandy from the beach, re

We got married there and have to say stunning location. Food also it s something they can make really really well. It is a super nice place but it can improve a bit in few things: - aircon!!!! during the wedding we were super hot and I am sure they turned off… or very bad aircon, I dont know, they should sort it! - the staff… how can it be that in 2022 in a hotel like that people dont speak english? They keep saying that they all speak english… BUT NOOOOO, a few do but not all… Very incompetent staff a part from the english part, no manners and all chaotic. Make sure if u plan a wedding there you have a wedding planner because they cannot deal with chaos. Sardinia is always chaotic, make sure u are super organise because nobody there is!! Make sure also you have a car otherwise u r stuck at the hotel. A part from those issues, very nice place.

The best service I ever received. Thomas was able to maintain high professional standard all night and to make us laugh while keeping us hydrated. He was the best +1 of the wedding. 10 stars out of 10. Il pistola

Hotel Ollastu is an amazing venue where to celebrate a wedding. Friendly and super professional staff. Excellent service during all our wedding day, from the welcoming to the final stage of the party. Elena has been our point of contact during the past 12 months of organisation and she has always been super keen to accommodate our requests. We couldn't wish for anything better, the food was very good and everything was accurately studied to make our day very special, and give us a unique experience. I would definitely recommend this place as one of the best wedding venues in the Northeast coast of Sardinia.

We stayed for a week in room 120 and 121, near reception and with just about the best views of the sea / Tavolara available at the hotel. The room was good but the best parts were the gardens, pool area and common areas - amazing views from restaurant, breakfast areas and various points in the gardens. Lovely variety of places to sit and chill. The service was very good, in some cases exceptional eg Valeria in reception for whom nothing was too much trouble, one or two of her colleagues were not as positive but overall given we had numerous requests, they dealt with them brilliantly. Thanks Valeria in particular. We were B & B but enjoyed a couple of good meals in the restaurant, again with good service. A few things to note that we wish we had known : the main road is busy, walking along it is a non-starter although we did walk back from Il Fare the restaurant just down the road but even that at 200 m along the road was enough, this really makes having a car very useful and there are nice car free paths as an alternative; the hotel offers a shuttle service and this extended to local lifts to beaches and the local town which they sorted quickly and was another thing that we really appreciated albeit at a cost as we didn’t have a car the whole time; car hire….car hire is expensive in Sardinia and the hotel offers a good value alternative BUT the terms are not clear and on the face of it there is no insurance beyond third party, the indemnity statement was not comforting and my advice would be to pay the extra and go to a proper company; the local area is packed full of amazing beaches and lovely views - there is a great deal to do so have wheels. The hotel owns other restaurants and a particular highlight for us was the one they own in the hills called La Terrazza di Monte Ruiu, for all 4 of us the best meal we had in our 2 weeks. There are some nice walks along the cliffs, we enjoyed going into the town Porto Si Paolo and you can do this through the back roads. So overall, highly recommended on a number of levels! PS Did I mention the view….it’s great!!

Camera ampia con tutto il necessario. Mi aspettavo una maggior cura dei dettagli (piscina non pulitissima). Spiaggia del resort non all'altezza delle spiagge della Sardegna. Servizio bar e ristorante invece veramente ottimi. Nulla di super nel complesso!

Resort à taille humaine, accueil au top, service très bien également lieu enchanteur petit dej excellent emplacement très bien situé. Jardin et piscine très cosy. Je recommande vivement cet hôtel. Plage la plus proche très sympa également