La Suite Hotel & Spa

Struttura sporca, trascurata. Piscina sporca. Il ristorante esterno “il pescatore”, della stessa proprietà dell’hotel, pessimo. Pessima esperienza. Sconsigliatissimo!

I could see how this hotel used to be stunning, however not any longer. The staff was the only remaining stunning thing about this place. The maintenance on the grounds were lacking. Advertised that there was a spa, however, this is only massage services. There is a spa facility which is very inviting but not open / operational. Unfortunate. They advertise a gym facility. There are three pieces of equipment and they are older. The pool area is very nice although the umbrellas are so small that there is little shade to be had and whoever designed the area around the pool did not give much thought to the fact that the stone would hold heat. You cannot walk barefoot around the pool as the stones were so hot they burned the bare foot. I actually got up and skimmed the pool myself a few times because it needed to be done. (lol) The reception staff were so helpful and precious. The only problem was that in the morning you never really knew when they would arrive. At times there were lines at the reception area just waiting for someone to actually show up. In sum, the owner of the facility obviously turned his attentions to his other ventures because this facility no longer made him the money he was hoping it would. Therefore he made a business decision to just 'not care' about this place any longer and it shows. They advertise a restaurant on site. I went to eat at the restaurant one night and was told it was closed because the chef didnt feel well so he went home. I was not even offered any other options. Just that it was closed. Meanwhile, the facility is not close to anything else in the area that offered meal options. Quite unprofessional in my opinion. I will not return nor will I recommend this place to anyone else. The only reason I gave it a satisfactory rate was due to the staff being very friendly.

We stayed for 6 nights at La Suite in September. It was our first visit to Procida and we were looking forward to having a quiet and relaxing retreat. The hotel is lovely, clean and green. We booked a room near the pool. The bed was large and the pillows very comfortable and soft. The bathroom was spacious. The pool is absolutely beautiful, shaded slightly by palm trees, with a prompt drinks and food service. Overall, it was a relaxing stay. Other points to note: We arrived 2 hours later than expected (around 22:00 due to flight delays) and the hotel staff didn’t make it a problem. They also allowed us to do a late check out on the morning of departure, which was appreciated. Marina, the receptionist, was exceptionally helpful - she was always kind, polite and friendly in response to our numerous requests for help organising dinner reservations and understanding (the free) bus routes, among other things. She made everything smooth and easy for us, and is a real gem. Thank you Marina!