The Maslow Hotel, Time Square

Valoraciones de The Maslow Hotel, Time Square

The Maslow Hotel, Time Square

209B Aramist Ave, Waterkloof Glen, Pretoria, Gauteng, South AfricaVer datos del hotel
The Maslow Hotel, Time Square
The Maslow Hotel, Time SquareThe Maslow Hotel, Time SquareThe Maslow Hotel, Time Square
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Valoraciones de usuarios

4.1/5
Muy bueno
40 valoración
Valoraciones reales
Ubicación4.1
Instalaciones4.1
Servicio4.1
Limpieza4.1
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Todos los comentarios(40)
Valoraciones positivas(14)
Valoraciones con fotos/vídeo(4)
Valoraciones negativas(6)
Xavier Mc Creanor
Habitación doble estándar accesible (1 cama doble)
Fecha de estancia: may 2024
Familias
49 valoración
5.0/5
Excepcional
Fecha de publicación: 25 jun 2024
We had a great stay at the Maslow Hotel. Clean rooms and friendly staff. Located around malls and other entertainment. There are also several nice restaurants in and around the hotel.
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Carter07
Habitación estándar con 2 camas individuales, 2 camas individuales
Fecha de estancia: mar 2024
Viaje con amigos
15 valoración
5.0/5
Excepcional
Fecha de publicación: 30 abr 2024
I strongly recommend this hotel. Its close to everything one would want. I am definitely booking again
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Usuario invitado
Habitación doble estándar (1 cama doble)
Fecha de estancia: jun 2024
Personas en viajes de negocios
2 valoración
5.0/5
Excepcional
Fecha de publicación: 24 jul 2024
房間設計合理，住這很舒服
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Usuario invitado
Habitación doble estándar (1 cama doble)
Fecha de estancia: may 2023
Personas en viajes de negocios
2 valoración
5.0/5
Excepcional
Fecha de publicación: 16 jun 2023
酒店還好吧
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Lika-sainixianyiya
Habitación estándar con 2 camas individuales, 2 camas individuales
Fecha de estancia: mar 2023
Personas en viajes de negocios
30 valoración
5.0/5
Excepcional
Fecha de publicación: 1 jul 2023
服務很好。
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Rakesh W
Fecha de estancia: feb 2025
Personas en viajes de negocios
4.0/5
Muy bueno
Fecha de publicación: 5 mar 2025
The Maslow is a very convenient hotel if you have business around the Times Square area in Pretoria. The lobby area is a bit tight. Rooms are basic but comfortable. The great feature are some great eating places and the casino within the complex. Staff try hard but need more training especially room service and communicating with guests. On the whole a good stay.
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kish2024
Fecha de estancia: jun 2024
Familias
1.0/5
Fecha de publicación: 12 jul 2024
More than 30+ years of visiting sun international hotels, this has by far been my worst experience. The front desk staff are dismissive and rude, I was not able to check in at 2pm as no rooms were ready as a result I had to make my kid sleep in the foyer. The room was not functional, blocked basin, shower not working. Its embarrassing that this is a sun international hotel, definitely not what I would associate with a luxury brand. I would never recommend staying there and I would never go back! Please vet your staff after all they are in the HOSPITALITY industry.
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Respuesta del alojamiento: Dear Keshanis2024, Thank you for taking the time to share with us your constructive feedback. We strive to provide nothing less than the highest level of Customer service and a Memorable experience during every visit. Your concerns have been duly noted and are shared with the relevant Heads of Departments. We do apologize for the inconvenience caused; I can assure you that this in no way reflects the standards we pride ourselves on. Regards, Hazel Makwela - Hotel Duty Manager.
GoPlaces49705593791
Fecha de estancia: oct 2024
Personas en viajes de negocios
1.0/5
Fecha de publicación: 14 nov 2024
Best five star hotel with horrible telephone management. They literally never answer their lines, including room service. I had to go downstairs to just get food in a 5 star hotel. This is horrible. I am so disgusted with this service…………..
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Nontandazo M
Fecha de estancia: oct 2024
Personas en viajes de negocios
1.0/5
Fecha de publicación: 7 nov 2024
Their room service is terrible inefficient. They never fail to disappoint. Be ready to wait for 2 hours, they’ve messed up everytime I’ve stayed with them in the last 2 years . The only reason I go back is the nice facility, otherwise horrible service. Sun international needs to take a serious look at their kitchen management .
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mashamaite m
Fecha de estancia: sep 2024
Personas en viajes de negocios
1.0/5
Fecha de publicación: 29 oct 2024
PLEASE SORT OUT BREAKFAST PACKS STATION! We can’t chop and change everyday. Please ensure that we receive breakfast pack on time and at a certain point of collection without many many changes. And it must be prepared on time. I have been complaining to the food services they don’t listen
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Respuesta del alojamiento: Dear mashamaitem2024, Thank you for taking the time to share your feedback with us via Tripadvisor. Your comments are extremely concerning, our Executive Chef will contact you directly as he would like to discuss your concerns in more detail. Sincere regards, Jenine
Henri_Baanen
Fecha de estancia: jul 2024
Familias
5.0/5
Excepcional
Fecha de publicación: 6 ago 2024
We went there for a concert at the venue that is literally next door. Reception was crowded and we had to wait a long time before we they got the rooms ready for us; we booked interleading rooms. Rooms are clean, staff is friendly and breakfast buffet was perfect to start the day.
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Respuesta del alojamiento: Dear Odyssey61800635197 , Thank you for taking the time to share with us your constructive feedback. We strive to provide nothing less than the highest level of customer service and a memorable experience during every visit. Your concerns have been duly noted and are shared with the relevant Head of Departments. Regards, Hazel Makwela - Guest Relations Duty Manager
Passport62203799418
Fecha de estancia: may 2024
Familias
2.0/5
Fecha de publicación: 12 jun 2024
We were so very excited to stay in this hotel. We have been saving up got a while. It was the coolest thing to see the veiw and envoirment. We couldn't wait. Uintil we tried making coffe just to finde evring drenched te next morning because the coffee machine was leaking everywhere. It was Quite cold outside and changed the room temp to be hotter and then when we wanted to turn it down it wouldn't go colder so thermostat of the room was broken. Just imagine sweaying while you sleep in the winter in gouteng. And you can forget about brusing your teeth because the sink in our room was blocked
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Ncherotich
Fecha de estancia: mar 2024
Personas en viajes de negocios
3.0/5
Fecha de publicación: 19 abr 2024
Beautiful rooms and warm service especially from the concierge team and the breakfast hosts. For those that will arrive at or from 3:00 am like I did please note that the system boots for 30 mins so you will only be checked in from 3:30 am. Nice ambiance and close to the shopping malls and to restaurants
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Respuesta del alojamiento: Dear Ncherotich, We are delighted to receive your positive feedback following your stay with us, we also apologize for not being able to check you in on time. We will address this with the team member concerned. We truly appreciate your valued comments and have shared it with the rest of the teams. Your feedback is surely motivating, and we look forward to welcoming you back in the near future should your travels bring you back to Pretoria. Sincere regards, Hazel Makwela: Hotel Duty Manager
Adventure52010445538
Fecha de estancia: feb 2024
Personas en viajes de negocios
5.0/5
Excepcional
Fecha de publicación: 30 mar 2024
Best service from all staff. Rooms was neat n clean Pleasure to stay at The Maslow Time Square. I would recommend this hotel to all my work colleagues.firends and family. I would stay at jere again. Value for money Àaaàaaaaaaaaaaaaaaaaaaaaaaaa
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Respuesta del alojamiento: Dear Guest, Thank you for the positive response, we appreciate your business, and we look forward to having you again. Regards, Hazel Makwela
Brits02
Fecha de estancia: nov 2023
Familias
5.0/5
Excepcional
Fecha de publicación: 12 dic 2023
We only stayed for one night at the Maslow Hotel for a show AIG and boy o boy will we go back anytime. From the arrival to the reception and the rooms, it was just a pleasure with friendly staff attending to us and helping with rooms. The pool on the 1st floor was magnificent with such a beautiful view down to the street and buildings. The pool bar was a delight with some of the best and fresh cocktail we have ever had. Breakfast was also so good with variety of fruit and warm food it was really good and not to be missed if staying there. Time square dome where all the action of the show was is just 50m walk from the hotel entrance which made it so easy to go watch the show and walk back into the hotel have something to eat and drink and go to bed. No other hotel around offers such convenience for a venue. The second biggest mall in Africa is also just around the corner if you feel like dong some shopping.
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Respuesta del alojamiento: Dear Brits02, We are delighted to receive your positive feedback following your stay with us. Your feedback is surely motivating, and we look forward to welcoming you back in the near future should your travels bring you back to Pretoria. Sincere regards, Hazel Makwela: Hotel Duty Manager