Valoraciones de NH Poznan

Respuesta del alojamiento: Dear guest,We regret to hear about your less than satisfactory experience during your stay in our hotel. The comfort of our guests is a matter of utmost importance to us and clearly, we have not lived up to your expectations in this instance.It is unfortunate that you faced an issue with the air conditioning unit and your concerns were not addressed promptly. We are committed to providing excellent customer service and we are sorry if the response from our staff did not reflect this commitment.We also understand your frustration regarding the water pressure in the shower. A relaxing shower can make a world of difference, especially when away from home, and we're sorry to hear that this was not your experience.While we understand that this has impacted your overall perspective of our hotel, we hope you will give us another chance to provide the service and comfort that we strive to offer to all our guests. Kind RegardsNH Poznan Team

Respuesta del alojamiento: Dear Lucas,It's delightful to hear that you enjoyed your stay at our hotel and found the staff to be friendly, rooms clean, and location convenient. Your positive comments are greatly appreciated. We strive to provide our guests with an exceptional experience, and your feedback suggests we are achieving that goal. We look forward to the opportunity of welcoming you back in the near future.Agnieszka OćwiejaGeneral ManagerNH Poznan

Respuesta del alojamiento: Szanowny Panie Mariuszu,dziękujemy za tak wysoką ocenę i miłe słowa. Cieszymy się, że pobyt w naszym hotelu okazał się udany. Mamy nadzieję, że już wkrótce będziemy mogli ponownie Pana powitać w NH Poznań!Z poważaniem,Agnieszka OćwiejaGeneral Manager

Respuesta del alojamiento: Dear Guest, It's wonderful to hear that you found our location convenient for your visit to Poznan and that our reception staff were able to make you feel welcome. We're delighted that you enjoyed our breakfast spread. It's always our goal to provide an exceptional experience to our guests, and we're thrilled to know we achieved this during your stay. We look forward to welcoming you back should you find yourself in Poznan again. Best Regards. Agnieszka Oćwieja General Manager NH Poznan

Respuesta del alojamiento: Dear guest, We are delighted to hear that you found our location convenient and that our facilities met your expectations. We strive to provide exceptional service to all our guests, and your comments about the friendliness and professionalism of our staff are especially gratifying. Your satisfaction is our greatest reward. We look forward to welcoming you back soon. Best regards. Agnieszka Oćwieja General Manager NH Poznan

Respuesta del alojamiento: Dear Guest, Thank you for sharing your opinion. We are happy to know that your stay was comfortable and you had the ability to use our wellness area and have a relaxing time. We look forward to welcome you back at NH Poznan! With regards, Agnieszka Oćwieja General Manager

Respuesta del alojamiento: Dear Guest, Thank you for taking the time to share your experience on the stay in our Hotel. We are happy to know that your stay was comfortable. Your compliments are appreciated and passed on to our team member. Excuse us the construction ongoing nearby our property. As soon as the construction finishes the Old Town area will be one of the prettiest in the city. The team and I are looking forward to welcoming your return to NH Poznań. With regards, Agnieszka Oćwieja General Manager

Respuesta del alojamiento: Dear Sir, Thank you for taking the time to share your feedback regarding your recent stay at our Hotel. We appreciate your positive comments about design of our rooms, as well as our helpful and kind Staff. Your satisfaction is our top priority, and we are glad to hear that we met your expectations in many aspects. On the other hand, we understand your disappointment with the ongoing construction works in the city. We apologise for any inconvenience caused by this necessary but temporary situation. We share your hope that once the works are completed, our district will showcase its true beauty and historical values. Despite the current circumstances, we are pleased to hear that you still found Poznań interesting. Thank you for choosing NH Poznań, and we hope to have the opportunity to welcome you back in the future for an even more enjoyable stay. Warm regards, Agnieszka Oćwieja General Manager

Respuesta del alojamiento: Dear Guest, Thank you for sharing such thoughtful feedback. We are delighted to hear that you enjoyed the spacious, quiet, and clean rooms, as well as the delicious breakfast. It is wonderful to know our location enhanced your visit to the old city. Your comments reflect the comfort and quality our team strives to provide. We appreciate your support and look forward to welcoming you back for another enjoyable stay. Best regards, Agnieszka Oćwieja General Manager

Respuesta del alojamiento: Dear Guest, Thank you for taking the time to share your feedback. We are truly sorry to hear that your stay did not meet your expectations. Your comments regarding the rooms, corridors, breakfast area, and soundproofing are very valuable to us, as they highlight areas where we can improve both our facilities and services. We sincerely apologize for the inconveniences you experienced and regret that you felt unable to extend your stay. Please be assured that we take your observations seriously and will carefully review them with our team to ensure a more comfortable experience for our future guests. We hope you may consider giving us another opportunity in the future to provide you with a stay that reflects the standards we strive for. Kind regards, Agnieszka Oćwieja General Manger

Respuesta del alojamiento: Dear Guest, It's delightful to read that you found our hotel to be perfectly located for your city exploration. We understand how important a clean and spacious room is for a relaxing stay, and it's wonderful to know that we were able to provide that for you. We're especially pleased that you found the bed comfortable, as a good night's sleep is essential when you're travelling. We hope to have the opportunity to serve you again and continue to meet your expectations. Best regards. Agnieszka Oćwieja General Manager NH Poznan