Hoteles cerca del Rei do Queijo, Poços de Caldas

Do NOT stay at this hotel. This is the worst hotel I’ve ever stayed at. After a 20hr+ trip (solo with a baby) I got to the hotel and was advised they do NOT have anyone to assist to take the luggage to the rooms and the guests have to do that by themselves. (Even having a baby in my arms). Then I was given a room on the third floor (last room of the 3rd floor) to take baby, luggages and stroller. The ELEVATOR DOES NOT go to the third floor. You have to take the service elevator to the second floor and switch to the main elevator down the hallway to take the next elevator to the third floor. Also, the elevators are so small you CANNOT fit two standard size luggages plus 2 people inside (and the elevators are stuck in the 50s and probably gonna stop working at any moment). Once you figure it out on your own how to get to your room (because at any point anyone offer to show you around the hotel or any help) you get disappointed once again with the oldest rooms you will ever see. Also, this hotel is not carriage or disabled accessible at all there are NO RAMPS anywhere so going to breakfast or the lobby you have to figure it out how to go down 4-5 flights of stairs with stroller/ wheelchair. (Also no help ever offered)… if you need to wash the bottles for baby.. you will be told find the nearest sink or do it inside the bathroom sink in your bedroom !!!! Yep, I was told that. The hotel DOES NOT have lunch/dinner you have to call the lobby in advance and pay a ridiculous amount of money for the nastiest food you will ever see that will end up in the garbage (really can’t be eaten. (And it takes about 40mins to be delivered to the room because the hotel orders it for the cheapest restaurant in town and probably makes some money on top of the real price). Now if you have kids, beware this is the most ridiculous place on earth. There is a tiny section of toys for kids in the kiddie friendly area. However, the gates to the pools are wide open tied with metal hooks so the kids can run straight to the pool, the outlets are not covered and the kids can just put their tiny fingers straight in them (and they are all over the room at the kids heights). Also, the platform for the bouncy house is loose and almost turned over with my daughter and other kids. The room service is despicable and left a plate of food in my room for two days and did not exchange my towels for days as well. I also asked to borrow a vacuum (to vacuum seal a bag for storage of stuff in my luggage) and was told the hotel doesn’t have a vacuum! I spent two days in the hospital with my baby as soon as I arrived in the hotel and not only I wasn’t offered any help the manager told my family members that came to visit the baby that they could only stay for a max of 10mins otherwise I would have to pay a fee of 20$ (which I had no choice but to do it for one guest). This hotel is beyond ridiculous, has horrible service, plenty of violations and should not be opened for service! Please STAY AWAY

Hoteles en El Hotel: Este hotel está situado en una zona de interés muy grande, desde la playa a pie. Funcionarios educados y cuidadosos. La decoración del hotel es retro, muy interesante. La habitación que nos quedamos fue el económico, pero aún así, tenía una decoración retro, con ventilador de techo, TV y frigorífico. El hotel tiene piscina. El café está muy por encima de la media, con varias opciones regionales, como varios tipos de queso, dulce de leche, goiabada, pan de queso, pamona, etc. Además, el cuenta con el patrón, tipos de pan, bolos, zumos, biscoitos salados y dulces variados, etc, me pareció muy interesante.

Hotel y bueno, pero no me hospedé en la fecha reservada, por motivo de salud intenté cambiar la fecha de reserva 10 días antes pero sin éxito he entrado en contacto con hotel no obtuve resultado, llamó trip no puedo hablar perti un día debido a la competencia del site

El hotel es muy espacioso y muy bien situado en el centro de los pozos. El desayuno es bien.servido. el servicio dependiendo del horario y bien.durado. lugar para estacionar y en la calle, por lo tanto, durante el día es zona azul.

Hotel é muito limpo e organizado. Os funcionários são extremamente simpáticos e educados. A equipe, no geral, é muito solícita e as pessoas trabalham com muito boa vontade. Café da manhã do hotel é muito farto, tem muita variedade de comidas e bebidas. O único ponto negativo na minha opinião é o estacionamento que é pago a parte. Foi cobrado R$ 40 por cada dia do carro estacionado. Achei o valor muito caro tendo em vista que mesmo em hotéis que não tem estacionamento próprio, eles tem parceria com alguma rede de estacionamento que deixa o custo mais barato pro cliente.

Qué hotel maravilloso!!! ¡Limpieza, recepción, alimentación y espacio inmejorables! Todo muy acorazado y organizado, me gustaría dar las gracias en particular al Fabio de la recepción que nos dio todo el apoyo necesario desde la entrada hasta la salida, gracias por todo están de felicitaciones!!!!! Volveré más veces .