Usuario invitado
18 de agosto de 2022
From reception to restaurant to the bar, every single member of staff was so friendly and helpful. Especially Marina, Gorges, Vasil and Lizardo who were extra kind to our children and made us all feel very welcome (plus others whose names I can’t remember). There were some issues with noisy neighbours and air con in our room, but the hotel moved us to another room the very next day. The down side for us was that the hotel allows in large groups of young men who when going to the poolside, getting very drunk, chanting very loudly and playing ball games in the pool that were disrupting the peace and at times putting the children at risk with their behaviour. The hotel is very close to the German version of Magaluf (we did not know this when we booked), so these kind of people are probably the hotel’s main customer. The food was good and there was plenty of it. The hotel was very clean.
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