Comfort Inn Pinehurst - Southern Pines

We have stayed at this hotel several times in the past with no issues. well that was not the case this time. We visit Pinehurst NC multiple times a year for doctor’s appointments since we live 1 1/2 to an hour and 45 minutes away, we usually go there the night before and spend the night at the Comfort Inn. My complaints are:  When we drove up there were several people standing in front of the entrance smoking, even though it clearly states “This is a 100% smoke free premises” As we entered our room we noticed the paint peeling off the walls and ceiling. The shower water pressure left a lot to be desired. A rubber band fell out of a “clean” towel when it was unfolded. The noise of people hanging out in the hallway talking very loudly after 10:30pm. Free breakfast- well it was not what we were expecting. They had sausage patties, some round egg things, a few types of yogurt, coffee, it was NOT good and it was not hot! But the attendant was nice. And lastly, as we were standing at the front counter, the lady at the desk was on the phone, she acknowledged me and smiled, this complaint is not about that, as we were standing there, there was another female employee, whom we could not see but we could hear her, she was talking so loud and angry to whomever she was taking to, she was expressing her disbelief and explaining that the person she was talking about was so stupid and she couldn’t understand plain English and didn’t understand why she couldn’t understand/follow simple instructions. This was very unprofessional!! We will not be staying here again nor will we recommend anyone else stay there either.

Comfortable, friendly, convenient and great breakfasts.

The room looked as if it hasn’t been used in a while. The floors were so dirty my son’s feet were black and the dirt, I could peel it off. The front desk associate wasn’t too friendly either and on our last night, someone came to open the door at 1 am saying we were in their room…TERRIBLE stay.

Front desk staff was lovely and helpful. The room felt dated and damp but the location was convenient. The a/c unit was terrible and did not keep the room cool. It was ok for one night as a traveler but i would spend a little more for something a little newer next time.

Unfortunately fitness room has very little to offer. Would have been nice to have some free weights.

Love staying here. The staff are very polite and helpful and make sure you are taken care of.

We left some items and the staff was very helpful in find them and have them ready for are son to pick up The catering lady was very helpful and keep the breakfast area very clean

We rented the 2 room suite and it was as expected, except that the floor was not carpeted. Just a preference for me, but not a big deal. My only qualms with our stay are not room specific. 1. The TVs do not allow for casting from another device. 2. Breakfast starts at 7 am, which is late if you have an early tee time. 3. No options for food or drink other than vending machines which are limited quitwllimited.

Room had a microwave and fridge. Beds were comfy and room service was available without request. For the price, it was a fine stay. Breakfast was good and a plus. Bathroom fan did not work but the shower was nice. Elevator was half broken but we were still able to get to our rooms just fine. Overall I would stay here again if I visited Pinehurst again.