Dusit Thani Laguna Phuket

Valoraciones de Dusit Thani Laguna Phuket

Dusit Thani Laguna Phuket

390 Moo.1 Srisoontorn Road Cherngtalay, Thalang, Phuket Province, 83000, ThailandVer datos del hotel
Dusit Thani Laguna Phuket
Dusit Thani Laguna PhuketDusit Thani Laguna PhuketDusit Thani Laguna Phuket
Encuentra habitaciones disponibles para tus fechas de viaje
Igualamos los precios
1 noche

Valoraciones de usuarios

4.2/5
Muy bueno
73 valoración
Valoraciones reales
Ubicación4.4
Instalaciones4.1
Servicio4.3
Limpieza4.3
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Todos los comentarios(73)
Valoraciones positivas(67)
Valoraciones con fotos/vídeo(30)
¡Estancia excelente!(18)
Propietario amable(16)
Fantásticas vistas al mar(11)
Ambiente con clase(6)
Aire acondicionado aceptable(5)
Piscina estupenda(2)
Valoraciones negativas(6)
Razmataz
Habitación Deluxe con cama extragrande y vistas al mar
Fecha de estancia: ago 2022
Parejas
6 valoración
5.0/5
Excepcional
Fecha de publicación: 16 ago 2022
Un lugar fantástico con excelentes vistas y excelente servicio al cliente.
Texto originalTexto traducido por Google
Respuesta del alojamiento: Estimado Huésped,Gracias por tomarse el tiempo para darnos una reseña y amables palabras. Apreciamos mucho su apoyo para quedarse con nosotros y esperamos que esté satisfecho con nuestra amable hospitalidad. Esperamos darle la bienvenida nuevamente a su hogar lejos del hogar en sus próximas vacaciones en Phuket. ¡Que tenga un gran día! Suyo, Dusit Thani Laguna Phuket
ASTAN VIP
Habitación Deluxe con 2 camas individuales y vistas al mar
Fecha de estancia: abr 2022
Familias
8 valoración
5.0/5
Excepcional
Fecha de publicación: 28 abr 2022
Gran complejo hotelero y buena hospitalidad habitación limpia. Playa privada
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Respuesta del alojamiento: Estimado invitado valorado, Agradecemos mucho su revisión y amables palabras. Esperamos que su estadía haya sido maravillosa. Esperamos darle la bienvenida nuevamente a su hogar lejos de usted en sus próximas vacaciones en Phuket. ¡Que tenga un gran día! Atentamente, Dusit Thani Laguna phuket
Adil Limbuwalla
Habitación Deluxe Laguna
Fecha de estancia: sep 2022
Familias
1 valoración
4.2/5
Muy bueno
Fecha de publicación: 16 nov 2022
Gran hotel y una ubicación bastante buena. En general, el hotel es encantador, pero la comida era realmente deficiente, pero como teníamos un automóvil, era fácil moverse para comer. El servicio fue excelente y las comodidades generales del hotel fueron buenas. Recomendaría alquilar un automóvil para la estadía y luego puede explorar las hermosas playas de los alrededores. ¡Recomendaría quedarse aquí suponiendo que hayan solucionado sus desafíos de cocina!
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Respuesta del alojamiento: Estimado invitado valorado, Gracias por tomarse el tiempo para compartir su experiencia reciente en el Dusit Thani Phuket. Nos complace saber que estaba disfrutando de su tiempo aquí. En cuanto a las opciones gastronómicas, tenemos una variedad de noches temáticas con especialidades asiáticas y occidentales. En nuestra selección de buffet tenemos pasteles caseros, frutas de temporada, estación de fideos, platos calientes asiáticos y occidentales. Además, nuestro lounge bar está disponible por las noches con música en vivo y cócteles. Esperamos darle la bienvenida de nuevo a su hogar lejos del hogar en el futuro más cercano. ¡Qué tengas un lindo día! Atentamente, Equipo Dusit Thani Laguna Phuket
Usuario invitado
Habitación premium (cama doble extragrande), cerca del mar
Fecha de estancia: ago 2024
Viaje con amigos
7 valoración
5.0/5
Excepcional
Fecha de publicación: 10 ago 2024
Beautiful property, beachfront resort that keep up to the 5 stars level. Staffs were helpful, knowledgeable and experienced. Even though it is a 30+ yrs old resorts, the maintenance was excellent. Extremely happy with our stay. Highly recommended. Our room was facing the beach and we had the most beautiful sunset view here.
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Usuario invitado
Habitación Deluxe con Cama King Size y Vista a la Laguna
Fecha de estancia: jul 2024
Personas que viajan solas
3 valoración
1.0/5
Fecha de publicación: 21 jul 2024
Biggest mistake I ever made was to decide to stay at this resort. They have renovations happening all over. The place is super dusty, dirty, the decorative cusions on the bed had blood smeared on it, the complimentary fruits they provided were rotten, the whole room was dusty, the hangers, light switches had a layer of dust coating, the bath tub plug didn’t work, the tap water was thick and had stones coming out every few minutes - need I say more? The breakfast was decent - the only good thing about my stay. Also all restaurants in the resort closes by 10. You can’t order room service after 10:30pm. To top it all off, their door locks aren’t the best - i got locked out of my room an hour before I was supposed to leave for my flight. Worse stay ever, would not recommend. At least not for their extremely high price point for their shitty room.
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Respuesta del alojamiento: Dear valued guest,Thank you for your detailed feedback. I am truly sorry to hear about the numerous issues you encountered during your stay. The conditions you described, including the cleanliness problems and maintenance issues, are unacceptable and do not reflect the standards we aim to uphold.I deeply regret that you experienced such a disappointing stay and that the ongoing renovations impacted your comfort. Your comments regarding the cleanliness, the quality of the room, and the limitations on dining and room service are concerning, and I assure you that we will address these matters with our team to make necessary improvements.Thank you for bringing these matters to our attention, and we hope to have the opportunity to restore your confidence in our resort.Warmest regards,Waraporn AngsupasirikulManager - Total Quality
Usuario invitado
Habitación premium (2 camas), cerca del mar
Fecha de estancia: jul 2024
Familias
1 valoración
5.0/5
Excepcional
Fecha de publicación: 6 sep 2024
A very pleasant stay, It was unfortunate certain renovation works were being conducted at the site during our stay.
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Respuesta del alojamiento: Dear Valued guest,Thank you for your perfect rating and for highlighting the aspects of your stay that made it so enjoyable. We’re thrilled that you found the surroundings, amenities, cleanliness, and service up to your expectations.We apologise for the inconvenience caused by the renovation works during your visit, but we’re glad it didn’t detract from your overall experience. These updates will help us continue offering exceptional stays for our guests in the future.We hope to welcome you back soon to experience our enhanced facilities.Warmest regards,Waraporn AngsupasirikulManager - Total Quality
desaivishal
Habitación Deluxe con vistas al mar
Fecha de estancia: abr 2023
Familias
4 valoración
4.7/5
Fantástico
Fecha de publicación: 15 may 2023
Brilliant place, excellent courtesy. The India part of the breakfast is not good - specially the uncooked medi-wada. The restaurants are great, the family mart close by really helps
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Respuesta del alojamiento: Dear desaivishal,Thank you for taking the time to post a review of your experience during your stay with us. We are glad to hear that our hotel and location setting is up to your satisfaction. Well noted on the Indian food in our breakfast, we will make a necessary review.Your feedback will certainly give us the motivation to continue our effort in ensuring good guest experience. Thank you again for your feedback. We look forward to your return soon.Warmest regards,Waraporn AngsupasirikulManager - Total Quality Management
Usuario invitado
Habitación Doble Dusit Club
Fecha de estancia: ago 2024
Familias
3 valoración
4.7/5
Fantástico
Fecha de publicación: 10 sep 2024
Very attentive staff!
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Respuesta del alojamiento: Dear valued guest,Thank you for sharing your feedback! We are delighted to hear that our staff’s attentiveness made a positive impression on you. Our team is dedicated to ensuring every guest feels well cared for, and we’re glad that this was reflected in your stay.We hope to welcome you back to Dusit Thani Laguna Phuket soon for another great experience.Warmest regards,Waraporn AngsupasirikulManager - Total Quality
Ricky
Habitación Deluxe con vistas al mar
Fecha de estancia: abr 2023
Parejas
6 valoración
4.2/5
Muy bueno
Fecha de publicación: 28 abr 2023
Very nice hotel with good service. We spent a beach side seafood dinner at b1300+. Even was a little rain but the staff were very efficient to move all guests to indoor. Breakfast was also good.
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Respuesta del alojamiento: Dear Ricky,Thank you very much for taking the time to post a review of your experience. We are very happy to read of your positive experience with the hotel, service, staff and breakfast. Our staff will be very happy to know they managed to give you a great holiday and we all thank you for the appreciation. We all look forward to welcoming you back in the near future for another great holiday experience. Warmest Regards,Waraporn AngsupasirikulManager- Total Quality Management
Markus
Habitación Deluxe Twin con Vista a la Laguna
Fecha de estancia: oct 2024
Familias
26 valoración
4.0/5
Muy bueno
Fecha de publicación: 27 oct 2024
Nice beach
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Respuesta del alojamiento: Dear Valued Guest,Thank you for your feedback! We're delighted to hear that you enjoyed our nice beach during your stay.We strive to provide a beautiful and relaxing environment for our guests, and we hope to welcome you back soon for another enjoyable experience!Warmest regards,Waraporn AngsupasirikulManager - Total Quality
Jiangtengyoujie(Yusuke Eto)
Habitación Deluxe Twin con Vista a la Laguna
Fecha de estancia: jun 2024
Personas en viajes de negocios
2 valoración
4.2/5
Muy bueno
Fecha de publicación: 23 jun 2024
Very good!
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Respuesta del alojamiento: Dear Jiangtengyoujie(Yusuke Eto),Thank you for your enthusiastic feedback! We are delighted to hear that you had a very good experience with us. Your satisfaction is our top priority, and we appreciate your kind words.We look forward to welcoming you back for another excellent stay in the future.Warmest regards,Waraporn AngsupasirikulManager - Total Quality Management
cohen
Habitación Deluxe Twin con Vista a la Laguna
Fecha de estancia: nov 2022
Viaje con amigos
50 valoración
4.0/5
Muy bueno
Fecha de publicación: 29 nov 2022
I visit few times on this hotel The last one was less good as I remember
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Respuesta del alojamiento: Dear Valued Guest,Thank you for taking the time to write us a review, and much appreciated.As we strive to improve in providing services and hospitality, your further suggestion and comment would help us improve and achieve our goal.Should you have further suggestions, please contact us direclty.Have a great day!Yours,Dusit Thani Laguna Phuket
Wenxiu
Habitación Deluxe Laguna
Fecha de estancia: jul 2022
Familias
13 valoración
4.5/5
Fabuloso
Fecha de publicación: 29 jul 2022
Had a wonderful stay at the Hotel. It was clean, with tons of amenities and food is decent.
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Respuesta del alojamiento: Dear Valued Guest,Thank you very much for your time to write an outstanding review of your overall experience at Dusit Thani Laguna Phuket. We are happy to hear that you had a wonderful stay. We look very much forward to welcoming you back to your home away from home in the nearest future. have a great day! Yours, Dusit Thani Laguna Phuket Team
алех
Habitación Deluxe con Cama King Size y Vista a la Laguna
Fecha de estancia: oct 2023
Familias
2 valoración
5.0/5
Excepcional
Fecha de publicación: 23 oct 2023
That's great 👍
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Respuesta del alojamiento: Dear Alekh,Thank you very much for your review. We are glad to read of your good experience with the resort facilities and the service you received. Our staff will be very happy to know they managed to give you a great holiday and we all thank you for the appreciation. Thank you once again for your review and look forward to welcoming you during your next trip to Phuket. Warmest regards,Waraporn AngsupasirikulManager - Total Quality Management
JoshNadia
Habitación Deluxe Laguna
Fecha de estancia: may 2022
Parejas
43 valoración
4.5/5
Fabuloso
Fecha de publicación: 8 may 2022
The location is great. The breakfast is ok lots of options but the quality is missing something. The service is pleasant but quite slow. We sent food to be warmed and gave tip (they took about 30 minutes to warm the food) and we had to call numerous times for follow up. They did return the tip for the inconvenience. Overall would still recommend the hotel.
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Respuesta del alojamiento: Dear Valued Guest,Thank you very much for your time to write a review of your overall experience at Dusit Thani Laguna Phuket. We are sorry to hear that your experience did not match your expectation and do apologize for the inconvenience caused to you. We really appreciate you bringing about the deterioration of the facilities to our attention. We will share your feedback and comment with the team so that we will be able to keep on improving our services and product further. Thank you once again for staying with us and looking forward to having another chance to welcome you back again for your next holidays.Yours, Dusit Thani Laguna Phuket Team