LullaBella Hotel Patong

Bonito hotel, nos alojamos aquí por 17 días. El hotel está situado en una colina, por lo que es mejor registrarse si va en bicicleta. La renovación es buena, relativamente nueva. Limpiaban la habitación todos los días y cambiaban las toallas todos los días. Todo el hotel huele delicioso a limoncillo. El personal es excelente y educado, todos los problemas se resolvieron rápidamente. Lo único negativo es que no hay vistas desde ninguno de los lados; es mejor elegir habitaciones en los pisos superiores. Y las hormigas subieron al balcón. La piscina es excelente, limpia. No había sombrillas en la piscina. Se proporcionaron toallas para la piscina. En general, ¡en general estuvo bien!

Our second time staying in this hotel. Great service, excellent location, 8-15 minutes to Patong and Karon beaches, lots of great restaurants around. Love the swimming pool on the rooftop.

Their food was okay, service was okay.

Unacceptable Overcharging and Unfair Policies My experience at this hotel was extremely disappointing. I initially booked two rooms at a daily rate of $40 total ($20 per room). However, when I needed to stay just three hours past checkout time, they charged me an outrageous $85 for those three hours alone - more than DOUBLE the cost of an entire day's stay! This excessive charging policy is completely unreasonable and feels predatory. To make matters worse, they also refused to return my security deposit without providing any explanation. The rooms themselves were basic, but no level of service could justify this kind of financial treatment. I strongly advise other travelers to avoid this establishment or, at minimum, get all charges in writing before booking. The management seems to take advantage of guests who need minimal flexibility with their checkout times, and their deposit policy appears deliberately vague. Save yourself the frustration and financial surprise - choose accommodation with transparent and fair pricing policies instead.

Great hotel hidden out of sight from the street. Staff was excellent during the trip. Thank you 😊

We had a wonderful experience during my stay! Carol at the front desk was incredibly friendly and helpful, making me feel right at home from the moment I arrived. The swimming pool view from level 6 is absolutely stunning—it was the perfect spot to unwind and enjoy the scenery. Highly recommend this place for its excellent service and amazing views!