13b Ke Nou St. (9), Khan Chamkar Mon, Phnom Penh, 12301, CambodiaVer datos del hotel
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1 noche
Valoraciones de usuarios
4.3/5
Muy bueno
147 valoración
Para garantizar la autenticidad de las valoraciones mostradas, no calculamos simplemente la media. En su lugar, nos basamos tanto en la credibilidad de la valoración como en la fecha de la estancia para determinar la puntuación final.
Valoraciones reales
Ubicación4.4
Instalaciones4.2
Servicio4.4
Limpieza4.3
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Todos los comentarios(147)
Valoraciones positivas(136)
Valoraciones con fotos/vídeo(38)
¡Estancia excelente!(30)
Propietario amable(30)
Ubicación fantástica(12)
Desayuno estupendo(11)
Buena relación calidad-precio(9)
Buena ubicación(6)
Bien comunicado(5)
Estupendo para viajes de negocios(4)
Valoraciones negativas(11)
王嵩麒
Habitación estándar con cama extragrande
Fecha de estancia: oct 2024
Personas en viajes de negocios
3 valoración
4.0/5
Muy bueno
Fecha de publicación: 25 nov 2024
Location is ok, in front hotel always have tuktuk available. Convenience and easy. Breakfast is ok. But the room I got didn’t clean up very well, once I enter the hotel and the rubbish bins is not cleaned.
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Ricky
Habitación estándar con cama extragrande
Fecha de estancia: sep 2024
Personas en viajes de negocios
4 valoración
4.2/5
Muy bueno
Fecha de publicación: 2 nov 2024
Receiption is good service and take care customers. Breakfast is not having too many choices but general is good.
Location is good and walking distance to Aeon Mall. Nearby having a lot of massage places.
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Usuario invitado
Habitación estándar con cama extragrande
Fecha de estancia: nov 2024
Parejas
18 valoración
4.7/5
Fantástico
Fecha de publicación: 29 dic 2024
Very nice will stay again
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Wilbert D
Habitación estándar con cama extragrande
Fecha de estancia: oct 2024
Personas en viajes de negocios
1 valoración
3.7/5
Fecha de publicación: 20 nov 2024
They allow their Chinese guess to smoke everywhere form the rooms to the left even at the breakfast place
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Khaiyow
Habitación estándar con cama extragrande
Fecha de estancia: may 2024
Personas en viajes de negocios
86 valoración
4.7/5
Fantástico
Fecha de publicación: 11 jun 2024
Room is tidy and clean, staff are friendly, breakfast is ok.
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Respuesta del alojamiento: Dear Sir/Madam,Thank you for your positive feedback! We're glad to hear that you found our room tidy and clean, and our staff friendly. We appreciate your comments about the breakfast as well.We hope to welcome you back soon!Warm regards, Ocean Hotel Service Team
simon
Habitación estándar con cama extragrande
Fecha de estancia: jul 2024
Personas en viajes de negocios
4 valoración
1.0/5
Fecha de publicación: 18 ago 2024
The hotel is very hygienic and there is a lot of dust. I had health problems after checking out. I went to the hospital for treatment. The hotel's central air conditioning system may have a virus. The breakfast was also very poor.
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Respuesta del alojamiento: Dear Sir,Thank you for bringing this to our attention. We are deeply sorry for your health issues and the poor breakfast experience. We will investigate the hygiene and air quality immediately and work to improve our breakfast offerings.We hope you are feeling better now. Please let us know how we can assist further.Warm regards, Ocean Hotel Service Team
S1524L
Habitación estándar con cama extragrande
Fecha de estancia: oct 2023
Personas en viajes de negocios
24 valoración
5.0/5
Excepcional
Fecha de publicación: 4 nov 2023
Hotel room is big and clean it really comfortable, with big and nice views swimming pools 👍 specially hotel breakfast very good, the staff very nice and friendly,
Hotel internet very fast.
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Respuesta del alojamiento: Thank you for staying at Ocean Hotel.You are really our best guest. We are very happy to leave such a good impression on you and make you like our hotel so much. We will continue to work hard to reach a higher level.
Usuario invitado
Habitación estándar con cama extragrande
Fecha de estancia: may 2024
Personas que viajan solas
14 valoración
5.0/5
Excepcional
Fecha de publicación: 17 jun 2024
Jin Jin, the front desk staff was extraordinary. She was doing her job with smiles.
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Respuesta del alojamiento: Dear Sir/Madam,Thank you for your kind words! We're delighted to hear that Jin Jin provided extraordinary service with a smile. We will ensure her efforts are recognized.We hope to welcome you back soon!Warm regards, Ocean Hotel Service Team
Usuario invitado
Habitación estándar con cama extragrande
Fecha de estancia: jul 2023
Parejas
3 valoración
2.0/5
Fecha de publicación: 26 oct 2023
Bullies, scammers and gangsters. Hotel did not reimburse me medical expenses as promised and even refused to refund my deposit. Suffered a concussion after their rain shower dislodged and only got appropriate medical treatment 1.5 hours later. Thereafter we got bullied out of the hotel and was made to miss our flight. Room was full of dirt and shards of glass hidden in the carpets. Housekeeping was inadequate.
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6/13
Respuesta del alojamiento: Thank you very much for your opinion.Our Ocean hotel operates in good faith, and there will be no non-refundable deposit. Regarding your malicious damage to the facilities and equipment of our hotel, we have the right to deduct your deposit. There will be no glass fragments on the carpet of our hotel room. We strictly clean the room standards, and our hotel has not driven guests out of the hotel.Thanks.
Usuario anónimo
Habitación estándar con cama extragrande
Fecha de estancia: ene 2024
Parejas
38 valoración
3.0/5
Fecha de publicación: 22 feb 2024
Heavily focused on Chinese tourists hotel. We were the only non-chinese customers. It was a bit weird.
The room was clean but filled with smoking smell so we ended up changing another room. Lots of rooms were empty in the building. Overall dark atmosphere.
The breakfast was pretty good but hotel played unpleasant songs all the time which disturbed our breakfast.
Service was good and very helpful.
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Respuesta del alojamiento: Dear Sir/Madam,We apologize for the inconveniences you experienced, including the smoking smell and the music during breakfast. Your comments are valuable to us, and we will take steps to improve these areas.We appreciate your kind words about our service and hope to provide an even better experience on your next visit.Warm regards, Ocean Hotel Service Team
Carl
Habitación estándar con cama extragrande
Fecha de estancia: ene 2024
Personas que viajan solas
8 valoración
5.0/5
Excepcional
Fecha de publicación: 9 feb 2024
Everything is great about this hotel, this is where I sleep every time I am in Phnom Penh.
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Respuesta del alojamiento: Dear Sir/Madam,Thank you for your loyalty! We're thrilled that you consistently enjoy your stays with us.Looking forward to your next visit!Warm regards, Ocean Hotel Service Team
Josef & Chuleeporn
Habitación estándar con cama extragrande
Fecha de estancia: nov 2023
Parejas
68 valoración
5.0/5
Excepcional
Fecha de publicación: 14 dic 2023
It was a very nice stay in Ocean Hotel. Early Check in was possibly at 12:30 and we get an upgrade room, because the hotel didn’t had a bathtub like we wanted. We got a nice room in upper level floor H5. The room had very comfortable beauty shower items. A big tv screen to watch even only YouTube programs for not Chinese people. The breakfast was good and the stuff prepared everything we ordered extra like omelette, mango one delicious latte macchiato. We asked for late check out at 1pm. Mr. Hong was very polite and agreed the late check out. Thank you so much for your kindness. We were feeling very welcome all the time during our stay. The roof top bar is very nice during the night having some drinks and the swimming pool we enjoyed having a good view over the town. We recommend this hotel to enjoy holiday or business trips. Around there are some good all you can eat restaurants to enjoy a perfect dinner also. We would like to come back again. Thanks and good times!
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Respuesta del alojamiento: Thank you for staying at Ocean Hotel.You are really our best guest. We are very happy to leave such a good impression on you and make you like our hotel so much. We will continue to work hard to reach a higher level.
Sing Hui Melinda
Habitación estándar con cama extragrande
Fecha de estancia: feb 2024
Personas en viajes de negocios
41 valoración
4.0/5
Muy bueno
Fecha de publicación: 24 abr 2024
Nice , big and Clean room
Bars nearby hotel
Staff friendly & helpful
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Respuesta del alojamiento: Dear Sir / Madam,Thank you for your positive review! We’re glad you found our rooms nice, big, and clean, and that our staff were friendly and helpful.We look forward to your next visit! Ocean Hotel Service Team
Chi soon darren
Habitación estándar con cama extragrande
Fecha de estancia: feb 2024
Personas en viajes de negocios
2 valoración
5.0/5
Excepcional
Fecha de publicación: 22 mar 2024
Hotel is nice, some bars nearby. Jin jin receptionist was friendly
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Respuesta del alojamiento: Dear Sir/Madam,Thank you for your kind words! We're glad you enjoyed your stay and found Jin Jin to be friendly.Hope to welcome you back soon!Warm regards, Ocean Hotel Service Team