Ostro Hotel

Valoraciones de Ostro Hotel

Ostro Hotel

#28-30, Street 130, Corner Street 5, Sangkat Phsar Kandal 1, Khan Doun Penh, Phnom Penh, 12204, CambodiaVer datos del hotel
Ostro Hotel
Ostro HotelOstro HotelOstro Hotel
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Valoraciones de usuarios

8.1/10
Muy bueno
48 valoración
Valoraciones reales
Ubicación8.5
Instalaciones7.4
Servicio8.1
Limpieza8.3
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Todos los comentarios(48)
Valoraciones positivas(32)
Valoraciones con fotos/vídeo(16)
Valoraciones negativas(3)
Dr.IELTS
Habitación aleatoria
Fecha de estancia: abr 2025
Personas en viajes de negocios
85 valoración
9.5/10
Fantástico
Fecha de publicación: 12 may 2025
I enjoy the staff and location. They take care of me with kindness and patience. Everything is cleaned and maintained. The food is great with plenty of daily specials and even live music. I can't imagine staying elsewhere. The balcony rooms are great for watching all the action down below.
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6/17
Respuesta del alojamiento: Thank you so much for your kind words! We're truly grateful for your appreciation of our team, location, and the little touches that make your stay special. Those balcony views are special because you enjoyed the cleanliness, delicious food, and live music! We can’t wait to welcome you back again soon. Mr.Somethea
Ron Joshua Low
Habitación estándar con cama doble
Fecha de estancia: feb 2025
Personas que viajan solas
2 valoración
8.0/10
Muy bueno
Fecha de publicación: 28 mar 2025
Stayed at Ostro from 19th to 21st Mar. Had a really pleasant stay. My only complaints are that there was no fridge in the room and the shower had little water flow. What made up for the service was the Front Office Night time Receptionist. She was really friendly to my friend & I, she even treated us to a glass of beer on our last night. The day time receptionist was also really friendly & greeted with a smile each time. Such gestures are what make me come back to such establishments! Cheers, Koala
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Respuesta del alojamiento: Thank you so much for taking the time to share your experience with us! We’re delighted to hear that you had a pleasant stay overall and that our reception team made such a positive impression. It’s wonderful to know that their warmth and hospitality left a lasting mark. We’ll be sure to pass on your kind words to our night and day receptionists. We’re sorry for any inconvenience caused by the lack of a fridge and the low water flow in the shower. We’d love the chance to welcome you back again soon with an even better experience next time! Cheers and safe travels!Mr.Somethea
Andrew Whay
Habitación de uso individual, sin ventana
Fecha de estancia: dic 2024
Personas en viajes de negocios
1 valoración
10.0/10
Excepcional
Fecha de publicación: 8 ene 2025
The location is superb. I was just arrive and couldn’t find the hotel as it’s located inside the bar. The staff is great that reach me out from the entrance. You can find lot of food, drink anything like you need. It’s all walking distance. I’d love to stay here again. If you need a window. Because I’ve booked without window since I’m travelling alone. This is the 3rd time I’m staying in Phnom Penh… Solo traveller!!!
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Respuesta del alojamiento: Dear Valued Guest,Thank you for your wonderful review! We're glad you enjoyed our location, appreciated our team's assistance, and found the nearby food and drink options convenient. We value your feedback about the windowless room and will gladly help you choose a room with a window next time. It’s an honor to host you, and we look forward to welcoming you again on your next solo trip to Phnom Penh!Warm regards,Mr.Somethea
Usuario invitado
Habitación estándar con cama doble
Fecha de estancia: mar 2025
Personas que viajan solas
4 valoración
9.0/10
Fabuloso
Fecha de publicación: 28 abr 2025
Excellent value, friendly staff, good room. If you enjoy hustle and bustle and 24/7 street sounds, this is for you.
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Respuesta del alojamiento: Thank you for your review! We're glad to hear you found great value, enjoyed the friendly staff, and liked the room. It sounds like our lively location added to the atmosphere. We hope to welcome you back soon!Best regards,Mr.Somethea
philip
Habitación de uso individual, sin ventana
Fecha de estancia: nov 2024
Personas que viajan solas
4 valoración
6.5/10
Fecha de publicación: 7 ene 2025
The place is ok ish. But the down stairs bar was a rip off. No wonder it was EMPTY . AND IT WAS NEW YEARS EVE.
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Respuesta del alojamiento: Dear Valued Guest,Thank you for sharing your feedback. We’re sorry to hear that your experience at the bar didn’t meet your expectations, especially on such a special occasion like New Year’s Eve.We hope to have the opportunity to welcome you back and provide an improved experience that exceeds your expectations.Warm regards,Mr.Somethea
Usuario invitado
Habitación de uso individual, sin ventana
Fecha de estancia: nov 2024
Personas que viajan solas
33 valoración
9.5/10
Fantástico
Fecha de publicación: 11 dic 2024
Came here for the second time but during high season.....noise pollution was quite obvious this time around from street level and other guests... Staff was friendly as always
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Respuesta del alojamiento: Dear Valued Guest,Thank you for staying with us again and sharing your feedback. We're glad to hear that our friendly staff left a positive impression on you again.We regret that noise levels during the high season impacted your experience this time. Your comfort is important to us, and we will explore ways to minimize noise disturbances to ensure a more relaxing stay for our guests, regardless of the season.We hope to have the opportunity to welcome you back for another visit. Please feel free to contact us directly next time so we can assist in arranging a quieter room.Warm regards,Mr.Somethea
Nicholas Tsioupras
Habitación de uso individual, sin ventana
Fecha de estancia: oct 2024
Personas que viajan solas
2 valoración
6.0/10
Fecha de publicación: 24 nov 2024
The Hotel is located in a busy area of the Riverside. As to be expected there is noise from the street outside. If you are there to enjoy the bars and nightlife in the vicinity then this hotel is ideally placed. It a 2 minute walk to the River and there are bars and restaurants in every direction. The rooms are reasonably well presented but fairly basic. There is a restaurant on the ground floor with a large selection of different cuisines. The food has improved greatly since I last visited. Staff are friendly and helpful. Overall, good value.
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Respuesta del alojamiento: Thank you for taking the time to share your detailed feedback about your stay at Ostro Hotel. We are delighted to hear that you enjoyed the convenient location, the vibrant nightlife, and the proximity to the river.It’s wonderful to know that you appreciated the improvements in our restaurant’s offerings and found our staff friendly and helpful your kind words mean a lot to us.Warm regards,Mr.Somethea
Lawrence@Lee
Habitación superior con balcón
Fecha de estancia: sep 2024
Personas en viajes de negocios
2 valoración
10.0/10
Excepcional
Fecha de publicación: 26 oct 2024
Have nice place n food
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Respuesta del alojamiento: Thank you for your kind words and feedback about our place and food. We're delighted to hear that you enjoyed your experience with us. Best regards,Mr.Somethea
graham
Habitación estándar con cama doble
Fecha de estancia: sep 2022
Personas que viajan solas
38 valoración
7.0/10
Fecha de publicación: 25 oct 2022
Cool hotel above their restaurant right in the area of the action in Phnom pehn. I would recommend for a night or two. Lots of fun!
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Respuesta del alojamiento: Dear ,Customer Thank you very much for your recommendation. I hope you enjoy your accommodations with us well. we all hope to see you next time.Best wishOstro HotelMey Mey Night audit
Usuario anónimo
Habitación de uso individual, sin ventana
Fecha de estancia: nov 2024
Personas que viajan solas
10 valoración
2.0/10
Fecha de publicación: 24 dic 2024
最悪な宿泊体験でした。 まずシャワーのお湯が出ない。あと場所柄外の音がうるさい。 最後夜中の3時頃に廊下が騒がしくて目が覚めたらその後隣室でセックスが始まりました。連れ込み宿のような使われ方をしているのでしょうか。 全くもっておすすめしない宿です。
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Respuesta del alojamiento: Dear Valued Guest,Thank you for taking the time to share your experience. We’re truly sorry to hear about the issues you faced during your stay, and we sincerely apologize for any discomfort or inconvenience caused.Your feedback about the hot water, external noise, and disturbances is deeply concerning. We will investigate these matters and take the necessary steps to address them, including enhancing our soundproofing measures and ensuring a peaceful environment for all guests.We appreciate your candid feedback and will use it to improve. Should you consider giving us another chance, we’d love the opportunity to provide you with a much better experience in the future.Warm regards,Mr. Somethea
Raksmey M
Fecha de estancia: abr 2024
Viaje con amigos
10.0/10
Excepcional
Fecha de publicación: 30 may 2024
When we were staying here, we were so fresh and happy so much. This hotel has a good location and easy to find. At downstairs has a restaurant that all foods were excellent and nice prices. All environmental were cool and hygiene. All services are friendly and honestly. We were surprised when arrived here. Hotel has stairs and elevator that it's very safe. In room was cool and comfortable. The prices are not too expensive and have many promotions. It's always clean and have friendly housekeeping for cleaning and preparing our room immediately. Especially, all receptionist are so friendly and also take care of customers. They're always help customers in needs. Balcony room was so excited room that made our staying happily and can see the outside views.
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Respuesta del alojamiento: Thank you so much for your comfortable stay and positive experience.
Dimitri A
Fecha de estancia: jun 2024
Familias
10.0/10
Excepcional
Fecha de publicación: 24 jul 2024
Stayed at the ostro hotel for 19 nights great rooms very comfortable and the restaurant downstairs excellent food also live music at the restaurant. Perfect location it’s in the hart of the night life and the staff are great very friendly. .
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Respuesta del alojamiento: Thank you for sharing your wonderful experience at Ostro Hotel! It’s fantastic to hear that you enjoyed the comfortable rooms, excellent food, live music, and friendly staff. We appreciate your positive feedback!
Charles W
Fecha de estancia: may 2024
Viaje con amigos
10.0/10
Excepcional
Fecha de publicación: 12 jun 2024
Gastro Pub for me gives me a perfect experience from 9AM until close.(Which never happens) English breakfast with Baked Beans makes me feel at home. The staff have become very good friends over the last 3 months. Relax with a few beers for 75 Cents is incredible UpTo 7PM. All the live sports are here so come here for the Euros starting this weekend you will not regret it. If it's live music you are after do not miss out on Fri and Saturday night. The staff especially the Girls know how to look after you.
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Respuesta del alojamiento: Thank you for your glowing review! It’s wonderful to know that our staff has made such a positive impact during your visits. We’re glad you’re enjoying our beer specials and live sports events. And yes, our live music nights on Fridays and Saturdays are not to be missed! We look forward to welcoming you back soon for more great times at the Gastro Pub.
Tony B
Fecha de estancia: may 2024
Viaje con amigos
10.0/10
Excepcional
Fecha de publicación: 12 jun 2024
Cold beer, great food, an excellent atmosphere the staff are friendly and very helpful! Great place to watch the evening unfold in phnom pehn. They also have rooms available for those crazy nights out. Would recommend highly. Not forgetting the live music every Friday and Saturday night!!
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Respuesta del alojamiento: Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed the cold beer, our food selection, and the vibrant atmosphere at our 130 Gastropub. It’s great to know our staff made your experience even more enjoyable. We’re glad you could take advantage of our room offerings after a fun night out. We can’t wait to welcome you back for more live music and good times. See you next Friday or Saturday night!
510levim
Fecha de estancia: may 2024
Parejas
10.0/10
Excepcional
Fecha de publicación: 8 jun 2024
Great service with friendly and welcoming staff. I enjoyed the 0.75 happy hour draft beer. Happy hour starts from 7am until 7pm and includes beer deals, spirits and wine. Neang Putheary was very friendly and happy. Open 24 hours so ideal for a refreshing drink!
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Respuesta del alojamiento: "Wow, what a fantastic review! We're so happy you enjoyed our friendly staff and the great happy hour deals. Neang Putheary will be thrilled to hear your kind words about her service! Offering a wide variety of drinks at a great price during happy hour is something we take pride in, and it's fantastic to hear you enjoyed the 0.75L draft. Having happy hour run from 7am to 7pm gives everyone a chance to unwind with a refreshing drink, no matter the time of day. Thanks for letting us know you appreciate our 24-hour service! We're always happy to provide a welcoming spot for a drink, day or night. We look forward to seeing you again soon!"