Valoraciones de Ho Tram Beach Boutique Resort & Spa

Respuesta del alojamiento: Thank you very much for taking the time to share such a detailed and vivid review. We’re truly delighted to know that you enjoyed the lush green surroundings, the peaceful natural environment, and the unique wildlife that make our resort so special. It’s also wonderful to hear that you appreciated the spacious, bright rooms, traditional Vietnamese construction, and the comfort provided during your stay.We sincerely appreciate your honest feedback regarding the breakfast variety. We completely understand how it can influence the overall experience, and your comments have been shared with our team as we continue to look for ways to enhance our offerings and guest experience.We’re especially pleased to know that you enjoyed our pools, particularly the saltwater pool, and that our team made a positive impression. Your kind words about our head manager and her team truly mean a great deal to us, and we will be sure to pass along your heartfelt compliments.Thank you once again for your valuable feedback and for choosing to stay with us. We hope to have the pleasure of welcoming you back for another relaxing and memorable stay in the future.Sincerely,Ho Tram Beach Boutique Resort & Spa Team

Respuesta del alojamiento: Thank you very much for sharing your experience with us. We’re delighted to hear that you enjoyed the beautiful and unique outdoor atmosphere, which is central to our experience.We appreciate your comments regarding the food and will certainly share them with our culinary team for ongoing improvement. Regarding mosquitoes and sandflies, as we are surrounded by nature, this can occasionally be challenging, despite our preventive efforts, including providing mosquito-repellent kits in guest rooms and public areas and carrying out regular control measures to enhance guest comfort.Your feedback means a lot to us, and we hope to have the chance to welcome you back for an even more pleasant experience.Sincerely,Ho Tram Beach Boutique Resort & Spa Team

Respuesta del alojamiento: Thank you very much for sharing your feedback with us. We’re truly pleased to hear that you enjoyed your stay overall, and we sincerely appreciate you bringing the Wi-Fi issue to our attention.We completely understand how frustrating it can be when internet access is unreliable, especially when certain websites are affected by security requirements. Please accept our apologies for the inconvenience this caused during your stay. Your comments have been shared with our technical team, and we are actively reviewing our network setup and performance to improve both speed and security.Thank you again for your valuable feedback and understanding. We hope to have the opportunity to welcome you back for a more seamless and comfortable experience in the future.Sincerely,Ho Tram Beach Boutique Resort & Spa Team