Hoteles cerca del Westcity Church, Perth

Not my first time in a doubletree Hilton but this one was rather disappointing. We arrived at the hotel at around 7pm, check in was a breeze, except that there is no porter to assist. We have many pieces of luggage but thankfully the receptionist. Jessica, helped us with the luggage before my husband was back from parking. Parking is a slight walk away and it is not very convenient. Please give the breakfast a miss. Our room came with breakfast but the breakfast was so bad! Everything was hard and cold, there wasn’t even coffee like cap or flat white available. When we asked the waiter for it, we were not informed, but the coffee charges were billed to our room charge.  Frankly, I like the room layout but the housekeeping has some room of improvement to go. Though we turned on the ‘please clean the room’ button before leaving for the day, the room wasn’t cleaned until we called when we were back. We were told that room is only cleaned upon request! (But we did request for the whole day). The receptionist who answered the call offered to change the towel only but I insisted my room to be cleaned. When the housekeeping team arrived, he only changed the towel (and forgot the main bath towel) and no vacuuming was done at all. Conditioner was off as someone may have added water to the bottle but the housekeeping team did not check and refill properly too. (307) Location is convenient, near to many nice eateries but right opposite some adult shop.

We love staying here , everything is great but we stayed last night , they have a microwave In your room but no. Plates or cutlery and ice ! Hotels stopped doing ice when we were in covid time , can we bring back ice , some people like drinks with ice when they stay in a hotel , miss the ice 😁 Otherwise love this place !

Great location, friendly staff. Met our expectations. Decor is a little dated and old and the hotel restaurant and bar were closed for renovation which is a pity, but the hotel was convenient to walk to food outlets, trains and attractions.

Location was easy to find and accessible to mostly places. Appreciate the clean bedding and towel. Room was spacious enough and had sufficient luggage storage spaces. There’s a large & cosy co-study/working/living space with billiard tables and projector screen. Sleeping areas are pretty secured with keycards so one can be less concerned with external entry. There is a kitchenette that allows guests to store their food in big fridges and sufficient amenities like microwaves and toasters. It’s a pity that some guests are not responsible in washing up after use. The hot water dispenser wasn’t working for the few days I was there so many guests heated drinking water with the microwave. Possible improvements: I wish a hostel with such high turnover could consider to provide shared shampoo and soap in the showers, and have a machine that sells washing detergent pods. Definitely would help to reduce loads of single-use disposable waste.

Lots of the reviews here, I believe, are reviewing Mercure on Hay (the newer, more upmarket hotel and possibly better of the two although I haven’t seen it), whereas lots of reviews in Mercure Perth on Hay are referring to Mercure on Irwin. I’ve compared the photos and the hotel details and official photos are definitely that way round. SO… this one, Mercure Perth (which is on Irwin St) is the bad one. It’s awful. It’s tired, badly fitted out, dingy and I hope never to stay here again. My room was down a corridor of *****ed (and stained) carpet that made me feel nauseous to look at. The room was ok, the bed comfortable, but more stained carpet, and lots of things didn’t work. Several light bulbs were broken, lots of curtain hooks missing, the room safe didn’t work, the bath had a rusty patch in it. The aircon was too cold for me and I followed the instructions to turn up the temperature but it didn’t warm up. Two phone calls and three hours later, someone attended my room, told me the air con wasn’t adjustable as it’s one temperature for the whole building so the instructions were incorrect. He turned it off (supposedly) and I then spent my stay with no aircon although the room was still cold and not stuffy and the control panel didn’t say ‘off’ so I think the whole thing was just BS and they couldn’t be bothered to deal with it or give me another room. Staff care factor of the attendant was zero, and of the front desk staff, close to zero. I got woken up in the early hours of the morning several times by skip bins being moved around in the laneway outside (very loud chains being dropped in the skip bins and noise reverberation). The next night the fridge started making such a loud noise in the middle of the night that I had to turn it off and use the spare towels to absorb the water as it defrosted. I’m just curious why Mercure keep this one running. Perhaps it’s set at a different price range but it’s not doing their brand any favours with two Mercure hotels so close together, especially with all the reviews mixed up.

Muy recomendable vivir aquí, especialmente para recorridos sin conductor. La entrada está en el lago de los cisnes. Hay un parque. Hay un gran campo de hierba. Puede hacer un picnic y hacer jogging por la mañana. Por la noche, puede ver la vista nocturna del otro lado. El restaurante cerca del muelle es bueno. Hay un gran supermercado cerca del hotel, perfecto para unos días. El precio es más barato que en el otro lado del lago de los cisnes.

Good value for its price level. Basic room, clean enough despite being rather dated (still using the traditional key with that big plastic attachment). Check-in staff, breakfast & location also good. A few stops on the free Red CAT from Perth Stn to the block behind. A block away is the wonderful vast expanse of Langley Park with the Swan River at the side.

Llegamos a Perth en 2.30am y recibimos un taxi directamente del aeropuerto. Como estaba en medio de la noche, tuvimos que presionar un buzón y esperar a alguien para hablar con nosotros a través del orador, aunque estaban dormidos o no podían estar molestados, así que presionamos el buzón por mucho tiempo, Finalmente alguien vino por el orador que fue distorsionado y me dijeron que no había dejado mi dedo en el buzzer, nos dejaron entrar y de nuevo comenzó a decirnos sobre el buzzer, lo ignoramos completamente indicando nuestro nombre y cuántas noches nos Nos encantaría ver el hotel, pero no sería un hotel muy agradable. Definitivamente necesita decorar, la cama parece ir un poco abajo la cabeza de la colina, ya que sentimos nuestros pies eran más altos que nuestras cabezas, las patas estaban planas, teníamos una hoja luego una cuchara que había visto mejores días y necesita una nueva y luego una hoja superior. El baño era básico, tenía ducha aunque hizo algunos narizes extraños y la temperatura estaba arriba y abajo, no hay plug en la bañera de mano, había toallas que nunca usábamos. El desayuno era muy básico, sólo algunos huevos fríos, huevos fríos cocidos, salada y tostadas. En el hotel, el hotel está situado en una zona de la ciudad, cerca del servicio Freebus, llamado servicio de gatos que se puede saltar y salir en cualquier momento.

Siempre amo mis estancias en el pagoda Las camas son cómodas y las habitaciones son limpias. El personal siempre está acompañado. Es uno de mis lugares favoritos. Me siento como si estuviera en Bali un im justo abajo de la Rd.

I have stayed at the hotel over the past 15 years and it has gradually become a little run down here and there but the worst change is the service, nobody has a smile or greets you as a guest, your just another inconvenience for them. I stayed in a ”Deluxe” King room last week and the Bathroom was dirty and the Shower over Bath is a disgrace (see photo). I don't think I'll be staying again until some marked improvements have been made.