3096 Jalan Baru, Bandar Perai Jaya, Perai, Penang, 13600, MalaysiaVer datos del hotel
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1 noche
Valoraciones de usuarios
4.2/5
Muy bueno
1010 valoración
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Valoraciones reales
Ubicación4.3
Instalaciones4.1
Servicio4.2
Limpieza4.1
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Todos los comentarios(1010)
Valoraciones positivas(949)
Valoraciones con fotos/vídeo(245)
Desayuno estupendo(48)
Cerca de la zona comercial(29)
Conveniente para ir de compras(29)
Fácil aparcar(24)
Olor extraño en la habitación(23)
Estupendo para niños(19)
Vistas estupendas(10)
Baño grande(4)
Valoraciones negativas(61)
Usuario invitado
Suite de 4 dormitorio(s)
Fecha de estancia: dic 2024
Familias
1 valoración
3.0/5
Fecha de publicación: 11 feb 2025
This is my first experience of having to wait 1 hour for check-in a hotel. Check-in was supposed to be at 3pm but we arrived in Penang at 7pm, we expected the hotel room to be available so we could check-in straight away, but unfortunately our room is still not available. We are very grateful to a female receptionist (wearing a hijab) who was willing to solve this problem within 15 minutes compared to the first male receptionist who made us wait for almost 1 hour to check in. I'm sorry for throwing a tantrum at the counter because we have to wait a long time to follow, we're really tired from traveling so far. The hotel has offered 8 free breakfast sets as a sign of apology for our loss of 5 hours to check-in. Thank you again for the efforts of the reception girl. The hotel is very comfortable and the food is very good, the only mistake was the moment we checked in. I hope I won't have this kind of check-in experience again. Thank you
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TheAmsyars
Habitación Deluxe con 2 camas individuales
Fecha de estancia: dic 2024
Personas en viajes de negocios
12 valoración
5.0/5
Excepcional
Fecha de publicación: 15 ene 2025
All are good.
If have work at penang/ kulim, we will
Make sure stayed here.
Very convenient and clean👍🏻👍🏻
The food also was gooodd...
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Usuario anónimo
Habitación para 3 personas, acceso a la piscina
Fecha de estancia: dic 2024
Familias
2 valoración
4.7/5
Fantástico
Fecha de publicación: 15 ene 2025
Hello there! My kids had a wonderful stay at this hotel.we stayed at room with pool access, easy and convenience for my kids and myself. The amenities is good, location is just nice.
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Prathep Nayar Sinnasamy
Habitación superior con cama extragrande
Fecha de estancia: dic 2024
Parejas
10 valoración
2.5/5
Fecha de publicación: 5 ene 2025
Very poor housekeeping. Not attention to details. Call twice to change my bedsheet. I think they given me recycle bedsheet. Staff need more training… bellman should offer to come and assist with luggage instead of asking us boleh bawa sendiri kan ?
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VincentYeoh
Suite de 4 dormitorio(s)
Fecha de estancia: dic 2024
Familias
4 valoración
4.0/5
Muy bueno
Fecha de publicación: 5 ene 2025
A bit rundown and smelly from the carpet at the walk way. Hotel location is strategic near to highway. Breakfast foods no much choice but taste good. Friendly staff.
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Ju Mama
Habitación deluxe
Fecha de estancia: nov 2024
Familias
12 valoración
3.2/5
Fecha de publicación: 28 dic 2024
Located in Perai, it takes you around 30mins for going to Penang Island by car/ ferry. Not much to see around the hotel. Luckily, there is the Chai Leng Park food street (5 mins by car) with many delicious local food options.
The hotel got all 4-star hotel amenities. However, it’s quite worn out and the cleanliness really need to be improved.
A reasonable choice of food for the breakfast buffet. Food is fine.
I would choose another hotel if I visit Penang again.
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Mohammad Zabri bin
Habitación ejecutiva con cama extragrande
Fecha de estancia: nov 2024
Personas en viajes de negocios
3 valoración
4.2/5
Muy bueno
Fecha de publicación: 13 dic 2024
This hotel is conveniently location in the Prai area; close to the highway - access via car or Grab is easy. It is also 6km away from Penang Central for access to the Ferry.
Check in was convenient and easy but staff has to update their knowledge on hotel, facility, bookings and room perks; and also the surroundings because clients might ask for information.
Room was superspacious, internet was somewhat stable but had trouble accessing some of my work pages (probably network security). Despite looking modern, its also a bit runned down where some furnitures needing a refresh and touch ups (see picture). Bed and linens were spacious and comfortable and airconditioning was manageable. Bathroom was okay with the cute toiletries provided (really cute). My room type comes with free minibar so they refreshed it daily. TV screen is huge but channel selection was limited.
Breakfast buffet was mediocre at best but staff were always ever present. The doorman and security are kindest at the hotel.
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6/7
Platinum Giude
Habitación superior con cama extragrande
Fecha de estancia: nov 2024
Personas que viajan solas
98 valoración
3.2/5
Fecha de publicación: 13 dic 2024
There is no place to eat around here. The mega mall next door is almost on the verge of collapse.
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windwalker88
Habitación Simple con Cama King Size (sin ventana)
Fecha de estancia: dic 2024
Familias
14 valoración
4.0/5
Muy bueno
Fecha de publicación: 8 ene 2025
Clean hotel and good staff, definitely will come back and stay again in future
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Setia tropika
Habitación Simple con Cama King Size (sin ventana)
Fecha de estancia: dic 2024
Personas en viajes de negocios
26 valoración
4.2/5
Muy bueno
Fecha de publicación: 22 ene 2025
Ample parking space and food breakfast. Toiletries is provided.
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Usuario anónimo
Habitación superior (2 camas)
Fecha de estancia: dic 2024
Personas en viajes de negocios
11 valoración
5.0/5
Excepcional
Fecha de publicación: 14 ene 2025
Breakfast variety of choices, overall good to stay at this hotel.
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Pasta Pesto
Habitación superior con cama extragrande
Fecha de estancia: nov 2024
Parejas
29 valoración
4.0/5
Muy bueno
Fecha de publicación: 27 dic 2024
Clean, complete n comfy.. No regrets. Will come again if travel at Penang.
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Usuario invitado
Habitación superior con cama extragrande
Fecha de estancia: oct 2024
Familias
1 valoración
5.0/5
Excepcional
Fecha de publicación: 19 nov 2024
Loved everything during our stay. The room was spacious, clean and service was excellent. Its our second time here, first after pandemic (which they follow the sop very good), this time with our toddler. She enjoyed the pool and the mini gym very much! Will come again in future
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Usuario invitado
Habitación superior
Fecha de estancia: ene 2025
Familias
1 valoración
5.0/5
Excepcional
Fecha de publicación: 3 feb 2025
Great View with friendly service ❤️
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Usuario invitado
Habitación Simple con Cama King Size (sin ventana)
Fecha de estancia: sep 2024
Personas en viajes de negocios
17 valoración
4.0/5
Muy bueno
Fecha de publicación: 21 oct 2024
1st room (7th floor) facilities not good / missing
1) Air-condition with noise
2) Toothbrush - toothpaste not provided (listed provided)
3) Slippers not provided (listed provided)
4) Abnormal chair
5) Bed shower door can't close fully
Then lucky, changed to 2nd room (9th floor) all back to normal