Best Western Anjou Lafayette Opera

Todo estuvo bien excepto que podíamos escuchar a los vecinos ~ El personal y el servicio fueron realmente buenos 👍🏻. Además, la ubicación era buena porque tienes muy cerca el hotel, el metro, el supermercado y algunos buenos restaurantes.

Estoy profundamente decepcionado con este hotel en París. Reservé este lugar desde Londres en medio de la noche esperando que se reservara para el día siguiente una vez que llegara a París. Reservé justo después de medianoche y no vi que me estaban vendiendo una habitación para esta noche que había pasado. En unos diez minutos recibí mi confirmación de Trip.com y una vez que la leí, me di cuenta de que me vendieron una reserva para la noche anterior. Me comuniqué con ellos de inmediato y llamaron al hotel para cambiar esta noche al día correcto cuando llegué esa tarde. No habían pasado 20 minutos desde que reservé esto y esperaba un ajuste fácil. Para mi sorpresa se negaron a cancelar las dos habitaciones que reservé. Le pregunté al agente qué podemos hacer. Ella dijo que lo comprobara por la mañana. Lo hice y obtuve el mismo resultado. Un desperdicio de más de $300. ¿El negocio es tan malo que necesitan robarme el dinero? Ni siquiera estuve en París esa noche. Viajo internacionalmente para ganarme la vida y este será el último hotel Best Western en el que me alojaré. Si esto es típico de cómo esta empresa trata a sus clientes, entonces sólo puedo imaginar qué otras decepciones causaría esta propiedad a sus clientes. EVITE ESTA PROPIEDAD.

Very friendly staff and clean room. The size of the room is a bit small but considering the convenient location, it is a good balance. The breakfast does not have too much cereal options but it is overall decent.

Three day stay was wonderful in the centrally located hotel with superb staff and cozy rooms. The hotel manager reaches out before our stay and we felt welcomed from the moment we stepped inside the hotel. Though we arrived early we were able to access the room early. The hotel has breakfast options. We really appreciated arranging a taxi to the airport for 4:30 am, the lady driving was wonderful.

The room was bigger than expected. It was nice, clean and cool. The staff was welcoming and even stored our bags on our last day so we could do more sightseeing. Breakfast was phenomenal. The location of the hotel was also perfect. It was right next to a metro line. There were a ton of restaurants within walking distance. If we return to Paris we will definitely stay here again.

A well-located hotel close to Métro lines, buses, and walking distance to both Gare de l’Est and Gare du Nord (for Eurostar and RER to CDG airport.) On a quiet side street in the center of restaurants and bars, bakeries and food shops. Very walkable and close to parks. Like all hotels in Paris, the rooms are small, but have armoires for storage and nice modern bathrooms. Spotlessly maintained. Good cable TV but no CNN if that matters to you. Reliable high-speed WiFi. The buffet breakfast is very good, with the full range of fresh bread, cheeses and cold meat, yogurt and cereal, and passable fruit salad. Made-from-scratch scrambled eggs (but no bacon.) Fresh coffee and good juice. Welcoming and helpful staff in the breakfast area. Staff at the reception were helpful and spoke English. Friendliness varied. We stayed for four nights and then returned for one night after a side trip to Troyes. During high season one night reservations are not available but since we were returning the hotel allows it. We thought it was petty to charge us 2€ per bag per night to leave our luggage in the empty store room off the lobby—the first time this has ever happened to us, in any hotel anywhere, and we travel a lot.