Holiday Inn Oxford

Clean, efficient, and good service. Would like to return this hotel soon

Having stayed at the Holiday Inn Oxford on three separate occasions now, I can wholeheartedly say it is a truly outstanding hotel and has become my firm favourite whenever I visit the area. Each stay has been consistently excellent, exceeding my expectations every time. From the moment you walk in, the check-in process is always smooth, efficient, and handled by genuinely friendly and welcoming staff. They make you feel valued right from the start. The rooms are consistently spotless, comfortable, and well-appointed. The beds are incredibly comfortable, guaranteeing a great night's sleep after a busy day exploring Oxford or working. The bathrooms are modern and clean, and the overall room maintenance is clearly a high priority. I've always found the rooms to be quiet, providing a peaceful environment. What truly sets this Holiday Inn apart, in my experience, is the exceptional level of service across the board. Every staff member I've encountered, from the front desk to housekeeping to the restaurant team, has been professional, attentive, and always willing to help with a smile. They consistently go the extra mile to ensure guests have a pleasant stay. The hotel's facilities are great, and the breakfast offers a wide variety of tasty options to start the day right. The location is also very convenient, offering easy access without the stress of navigating the very centre of Oxford, especially if you are driving. Based on my repeated positive experiences, I cannot recommend the Holiday Inn Oxford highly enough. It offers reliable comfort, fantastic service, and great value. It's clear they take pride in their hotel and their guests' satisfaction. I wouldn't consider staying anywhere else on my future trips to Oxford!

The room was spot on. I enjoyed the little details, like the water bottle, the snacks and the variety of coffee and teas left by the staff. Breakfast was excellent. Too bad I was still charged for parking, all in all, I would've appreciated free parking more as a courtesy considering the amount paid.

inconvenient location, The instruction says to replace towels, put the towels in the bath tub. I did, yet the towels are obviously not replaced. They replace the towels per further request. Room is large, yet room is dim

- Clean and tidy. - amenities are sufficient - great hospitality

We did not stay here so we cannot give a real review (we had to cancel our booking). They would not refund any of the rate we paid. Next time we will not pay extra for breakfast before we arrive as they did not refund the breakfast we did not have because we did not stay there.