AC Hotel Ottawa Downtown

Service is excellent. The front desk staff are very helpful and kind.

We thoroughly enjoyed our stay here - the room was spacious as we were upgraded to a preferred corner room for free. The hotel had a WiFi issue when we checked in but the receptionist Todd was extremely helpful and gave us recommendations for food nearby while we waited to be able to check in. The location itself is central and close to the market, but there are quite a few individuals struggling with mental health, homelessness, and addiction issues who tend to linger in the area. The security for the hotel however is great. The gym is brand new with a great view and there is a hotel pool and sauna as well as laundry facilities. The hotel staff were always extremely helpful and accommodating, and went above and beyond to make us comfortable during the stay with small touches such as extra water. We would recommend staying here again based on the comfort of the room, the view, and also the incredible and friendly service.

great location

Very good

距離地鐵站大約3-5分鐘；酒店房間頗寬闊，房內設倩也很齊全；員工也很有禮貌；清潔員工也非常有責任感！

房間乾淨整潔。因為在市中心，所以不夠安靜。另外停車不方便。