Holiday Inn Express & Suites Kalamazoo West

Personal muy amable. Muy limpio. Volveré

The gentleman that checked us in was very nice and helpful the breakfast lady Flo she was very kind and the front desk lady in the morning was very nice and helpful. We plan on staying again.

Making reservations was easy and our room felt homey and very clean. We did not have any complaints. All employees were very pleasant and professional. We were so pleased with the excellent breakfast.

The location was convenient for my purpose. The room was clean and comfortable. The only unpleasant thing was guests waking me up in the morning but that was not the hotels fault.

I appreciated that the location was near a main highway and a large shopping mall. Plenty of restaurants within easy walking distance. Comfortable bed, great comforter. I liked the breakfast option on the main floor - plenty of food options and nice seating. Friendly staff. I was very pleased with my stay at Holiday Inn Express at Kalamazoo.

This is a nice facility in a good location. The rooms are large and very comfortable. The front desk staff was great and the breakfast was good, but ordinary.

Good clean room and front desk service. The morning we left, the breakfast bar was out of all juice except cranberry. The regular coffee was out and they were low on biscuits and gravy. It seemed like they were trying to work on it but we had to leave and couldn’t wait for them to restock. Hopefully an isolated incident for an otherwise good stay.

I was not able to checkin due to personal injury issues It’s sad neither Orbitz nor the hotel staff was able to help with the truthful cause very very disappointed!!!