Sinclairs Retreat Ooty

Valoraciones de Sinclairs Retreat Ooty

Sinclairs Retreat Ooty

444, Gorishola Rd, Thalayathimund, Ooty, Tamil Nadu, 643001, IndiaVer datos del hotel
Sinclairs Retreat Ooty
Sinclairs Retreat OotySinclairs Retreat OotySinclairs Retreat Ooty
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1 noche

Valoraciones de usuarios

3.5/5
44 valoración
Valoraciones reales
Ubicación3.5
Instalaciones3.5
Servicio3.5
Limpieza3.5
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Todos los comentarios(44)
Valoraciones positivas(34)
Valoraciones con fotos/vídeo(9)
Valoraciones negativas(6)
Culture39973677151
Fecha de estancia: nov 2024
Familias
5.0/5
Excepcional
Fecha de publicación: 22 nov 2024
Food was great and service provided by the staff (Rakesh, Amit & khan) was overwhelming and made the trip well spent and valve for money. .. Would highly recommend this hotel for upcoming tourist... Best way to find inner peace and close to nature. ...
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Respuesta del alojamiento: Dear Sir, Thank you for sparing time to write an amazing review about your recent stay at Sinclairs Retreat Ooty. We cannot tell you how much it means to us that you enjoyed your stay with us, and that the team did a stellar job of taking care of you. We are also grateful that you liked our culinary offerings. We are thankful for your recommendation and shall look forward to your next visit at the property soon. We also invite you to visit our eight other properties across India at Burdwan, Dooars, Darjeeling, Gangtok, Kalimpong, Port Blair, Siliguri and Udaipur. Our team shall be pleased to serve you.
Navigator03883920897
Fecha de estancia: nov 2024
Familias
5.0/5
Excepcional
Fecha de publicación: 4 nov 2024
Food service was way good and amazing staff was helpfull in food service had great experience with Family in terms of food wise also they have a Ala carte option of food terms the View was Amazing the location its great its excellent Staff name:Rakesh,Sahdev,Tudu And Khan
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Respuesta del alojamiento: Dear Sir, Thank you for taking the time to review your stay at Sinclairs Retreat Ooty. We are truly grateful for your high praise and appreciation of all our efforts. We are indeed glad that you enjoyed your stay at the property in terms of all aspects. We will be sure to pass on all your kind words with our team members. We look forward to welcoming you in Ooty and to any of our eight other properties across India at Burdwan, Darjeeling, Dooars, Gangtok, Kalimpong, Port Blair, Siliguri and Udaipur. Our team shall be pleased to serve you, always!
Dreamer41845107821
Fecha de estancia: sep 2024
Familias
5.0/5
Excepcional
Fecha de publicación: 18 sep 2024
Hotel was so excellent and staff was amazing like mr.rakesh and khan chef shukumar was so humble and kind i really enjoy a lot and we definitely recommend others and rooms are so neat and clean food was amazing hie they presented infront of us so phenomenal they doing.
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Respuesta del alojamiento: Dear Sir, Thank you for sharing your joyous experience and for highlighting our team members who made your stay special. We are also pleased that you liked our well-appointed rooms and hospitality, we shall pass on your compliments to our team members. We thank you for recommending us and look forward to your next visit soon. Please do visit our eight other hotels/resorts at Burdwan, Darjeeling, Dooars, Gangtok, Kalimpong, Port Blair, Siliguri and Yangang. Our team shall be thrilled to serve you.
Sherpa53664793933
Fecha de estancia: jul 2024
Personas en viajes de negocios
5.0/5
Excepcional
Fecha de publicación: 31 jul 2024
The hotel location is scenic with breathtaking views, greenery with birds chirping all the time..rooms were good and Chef Mr. Sovan served food menu is very tasty and delicious...the best place to come and stay again..the hotel staff are very helpful and cooperative giving excellent service...
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6/7
Respuesta del alojamiento: Dear Sir, Thank you so much for sharing your joyful experience and choosing to stay with us at Sinclairs Retreat Ooty. We are truly grateful for your high praise and appreciation of all our efforts. We are happy that you enjoyed everything – from the service to the facilities to the location. We always lay special emphasis on the quality and variety of food and our chef takes special care of the guest’s special needs or likings. Thank you for appreciating his efforts. Also, your appreciation of the staff will motivate us to work harder to deliver superior services to our guests. We thank you for recommending us and hope to have the pleasure of welcoming you back soon. We look forward to your visiting us in any of our eight Sinclairs locations at Burdwan, Darjeeling, Dooars, Gangtok, Kalimpong, Port Blair, Siliguri and Yangang. We promise you once again of a memorable experience.
Usuario invitado
Fecha de estancia: dic 2024
Otro tipo
3.0/5
Fecha de publicación: 20 dic 2024
Hotel location is too good. At the top of Ooty. Hotel service and staff is too good. But they should maintain amenities. Some of the amenities are broken. Playing area equipments for child's are broken. In breakfast there is limited items. Road upto hotel is like off Roading. It also to be maintained.
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GrandTour00119951231
Fecha de estancia: jun 2024
Parejas
5.0/5
Excepcional
Fecha de publicación: 17 jun 2024
The setup of candle light dinner outstanding and food was amazing and service by rakesh sukhdev and prasad mahesh tudu all amazing thanks to make our dinner memorable to Sinclairs hotel and will definitely come back to visit again and masan was so helpful reall setup was outstanding
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Respuesta del alojamiento: Dear Sir, Thank you for your amazing review. We believe that personalised service and attention to detail is important. It brings us joy to learn that my colleagues have gone the extra mile to ensure that your stay was a comfortable one. We are delighted to know that our culinary delights impressed you and your family. I look forward to sharing your kind words with my team and will certainly motivate them towards striving to greater heights. We also invite you to visit eight of our other hotels in India at Burdwan, Siliguri, Dooars, Kalimpong, Darjeeling, Gangtok, Yangang, Port Blair. The Sinclairs team at these locations will be delighted to serve you.
640jaisonj
Fecha de estancia: may 2024
Otro tipo
1.0/5
Fecha de publicación: 13 may 2024
We booked for a room with good view , but , The front desk gave us a forest view room' after taking an advance of 10000 rupees, and they are very adamant for changing the rooms.kept on ppsponding the change of roo. And finally I checked out at the end of 1 day .They are Only money lover's , trying to show that rooms are full..Many rooms were empty but they are preserving that for other newcomers in weekend.Dont go to this hotel for this budget
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Respuesta del alojamiento: Dear Sir, Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement within the property. I take great pride in the service our hotel provides, and we are always looking for ways to improve these services, identify training opportunities, and provide an outstanding guest experience. We also invite you to visit eight of our other hotels in India at Burdwan, Siliguri, Dooars, Darjeeling, Kalimpong, Gangtok, Yangang and Port Blair. The Sinclairs team at these locations will be delighted to serve you.
bhavin b
Fecha de estancia: nov 2024
Familias
5.0/5
Excepcional
Fecha de publicación: 3 nov 2024
The all staff are very polite and humble and food was awesome and and view was soo awesome rooms are neat and clean all things are very good and service by mr.rakesh and Tudu Khan all are very phenomenal in there work. Will definitely visit . Thanks
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Respuesta del alojamiento: Dear Sir, Thank you for sharing your experience and for highlighting our team members who made your stay special. We are also glad that you liked our culinary delights and well-equipped rooms. We look forward to welcoming you back for another wonderful experience. We will be happy to serve you again! Please do visit our eight other hotels/resorts at Burdwan, Dooars, Darjeeling, Gangtok, Kalimpong, Port Blair, Siliguri and Udaipur.
Roving29710487417
Fecha de estancia: sep 2024
Familias
5.0/5
Excepcional
Fecha de publicación: 22 sep 2024
Food was extremely excellent and service by khan and Rakesh was so awesome we Definitely recommend to others to come and visit and location was outstanding like view and room are also good thanks khan to serve The delicious food and suggestions
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Respuesta del alojamiento: Dear Sir, Thank you for your amazing review. We are indeed glad to hear that you enjoyed your stay at Sinclairs Retreat Ooty and found the hospitality by our team members to your liking. We shall share your kind words with them and will certainly motivate them towards striving to greater heights. We look forward to your next visit to Ooty. We will be happy to serve you again! Please do visit our eight other hotels/resorts in India at Burdwan, Darjeeling, Dooars, Gangtok, Kalimpong, Port Blair, Siliguri and Yangang.
Road09025146648
Fecha de estancia: sep 2024
Familias
3.0/5
Fecha de publicación: 1 sep 2024
Rooms are just okay. We asked for room heater in the room we were staying but there was no response and during the breakfast also we ordered for dosa but even after waiting for half an hour they didn’t responded back so we have to leave the place without eating much. Service needs to be upgraded.
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Respuesta del alojamiento: Dear Sir, Thank you for your review. We are extremely saddened to learn of your dissatisfaction during your stay at Sinclairs Retreat Ooty. Generally, our guests are highly appreciative of our service; we have shared your feedback with the team and have counselled them to be even more courteous and attentive to the requirements of guests. We sincerely apologize for the inconvenience faced by you and wish to assure you that it was an aberration. Please be assured that guest satisfaction and superior services are our prime consideration. We assure you that the next time you visit us; you will experience the same hospitality that Sinclairs is famous for.
Coastal24410359445
Fecha de estancia: feb 2024
Parejas
4.0/5
Muy bueno
Fecha de publicación: 22 feb 2024
It's very beautiful resort... Specially staff behaviour was very good & food was delicious The view from rooms are quite well ☺️ And it's on top peak point..... And nearby to rose garden, tea garden, tea factory , chocolate factory, adventure park & many more places to visit... Must visit here...
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Compass16700135354
Fecha de estancia: ago 2024
Familias
5.0/5
Excepcional
Fecha de publicación: 12 ago 2024
This is one of the best hotels in Ooty. The staffs are extremely hospitable and they are extremely helpful. They patiently listened to every one of our requests. From the head chef to the staffs, they are all extremely helpful. Thank you for making our stay memorable.
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Respuesta del alojamiento: Dear Sir, Thank you for taking the time to review your stay at Sinclairs Retreat Ooty. We are indeed glad to hear that our staff were able to make your experience with us a memorable one. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you again. We also invite you to visit our eight other properties in Indian at Burdwan, Darjeeling, Dooars, Gangtok, Kalimpong, Port Blair, Siliguri and Yangang. We assure you of a great stay, every time. -Sinclairs Hotels Limited
mukeshranjan02
Fecha de estancia: ene 2024
Otro tipo
4.0/5
Muy bueno
Fecha de publicación: 31 ene 2024
Write your review Location of the property undoubtedly fetch 10/10 score with an amazing morning and night view of entire Ooty & a surreal sunset view. Rooms are well designed & spacious 10/10 (Nilgiri and Deluxe Suites interiors were redone recently) Food 7/10 less F&B staffs to offer room service. Mr Raju(front office) is an asset of this property. Overall Sinclaire was worth our spending..
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Wander20488922204
Fecha de estancia: jul 2024
Parejas
5.0/5
Excepcional
Fecha de publicación: 30 jul 2024
Hotel was top location excellent view and food and was amazing and all staff was totally wortless they are so helpful for us really so trained and cooperative and set for cadle light dinner was amazing by Rakesh and masna both are excellent thanks Sinclair to have good staff and food will definitely visit again
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Respuesta del alojamiento: Dear Sir, Thank you for your amazing review. We are indeed happy that you enjoyed your stay with us. We believe that personalised service and attention to detail is important. It brings us joy to learn that our team members have gone the extra mile to ensure that your stay was a comfortable one. We are also glad to hear that you liked the quality and variety of food. We cannot thank you enough for all your compliments. Our team is absolutely touched! Everyone at Sinclairs Retreat Ooty looks forward to hosting you again. Please do visit our eight other hotels/resorts across India at Burdwan, Darjeeling, Dooars, Gangtok, Kalimpong, Port Blair, Siliguri and Yangang. We shall be delighted to serve you.
Sunshine24180211109
Fecha de estancia: jul 2024
Familias
5.0/5
Excepcional
Fecha de publicación: 29 jul 2024
I have never seen this kind of hospitality,cleanliness,food taste, homely atmosphere, ever in any of hotels or resorts wherever I stayed ever, Mr.shobhan(head chef) gives us the food like our mom,s handmade food,I m extremely recommending them, best service compared to 5star rated hotels & resorts,
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Respuesta del alojamiento: Dear Sir, What can be more rewarding than having a happy guest! Thank you for sharing your enjoyable experience in Sinclairs Retreat Ooty. We are truly delighted to know that you had an amazing stay at the hotel. We are glad to hear that we have made your stay exceptional in every aspect – from well-appointed rooms to our culinary offerings. It is always very heartening to receive comments such as yours and we hope to have the pleasure of welcoming you back soon. We always lay special emphasis on the quality and variety of food and our Chef takes special care of the guest’s needs and likings. We thank you for appreciating his efforts. We thank you for your kind words and recommendation. We look forward to welcoming you soon at Sinclairs Retreat Ooty and any of our eight other hotels/resorts in India at Burdwan, Darjeeling, Dooars, Gangtok, Kalimpong, Port Blair, Siliguri and Yangang. The Sinclairs team at these locations will make sure that your stay is memorable.