Valoraciones de Hilton Odawara Resort & Spa

Respuesta del alojamiento: Thank you for sharing such a lovely review. We’re glad you found our sanctuary from the city pace and felt recharged by the peaceful surroundings. It warms us to know that the mountains, Sagami Bay, and our lush grounds helped you reconnect with nature. We’d be delighted to welcome you back for another restorative escape—perhaps with a comforting spa session or a serene stroll by the sea.

Respuesta del alojamiento: Thank you very much for your kind words and for choosing to stay with us.We are delighted to hear that you had a "perfect stay" and enjoyed our breakfast, dinner, hot springs, and pools every single day. It is also wonderful to know that our secluded location provided the quiet and relaxing experience you were looking for. We look forward to the pleasure of welcoming you back for another rejuvenating stay in the future.

Respuesta del alojamiento: Thank you for sharing your feedback. We're glad you enjoyed the room and facilities, but I’m sorry the onsen did not meet your expectations.Your input is important, and we will review the experience with our spa team. For your next stay, please let us know if we can assist with any arrangements ahead of time.We hope to welcome you back soon.

Respuesta del alojamiento: Thank you very much for your kind feedback.We are delighted to hear that you enjoyed the beautiful view, our breakfast selections, and the quality of our service.On the other hand, we appreciate your honest comments regarding the Onsen area. We apologize that its size and lack of a view did not fully meet your expectations. Your feedback is invaluable to us as we strive to improve our guest experience.Thank you again for staying with us, and we look forward to welcoming you back in the near future.

Respuesta del alojamiento: Thank you for taking the time to share your experience. We're glad you enjoyed our service, found our team friendly, and appreciated the environment and free parking. We look forward to welcoming you back for another comfortable stay.

Respuesta del alojamiento: Thank you for your wonderful review!We are thrilled to hear that you enjoyed your stay with us and appreciated our grand lobby and attentive service. It's great to know that you were able to experience our onsen and found the shuttle service convenient for exploring the Hakone area.We hope to welcome you back for another memorable stay in the future!

Respuesta del alojamiento: Thank you for staying with us at Hilton Odawara Resort & Spa during this festive season.We are thrilled to hear that your first stay in Japan was such a memorable experience. The view of the moon over the sea is indeed magical, and we’re glad it touched your heart. We hope to welcome you back for more unforgettable moments in the future!

Respuesta del alojamiento: Thank you for sharing your feedback with us!We're thrilled to hear that you enjoyed our fantastic breakfast and dinner buffet, as well as our excellent public bath and swimming pool. We understand your concerns regarding the hotel's location and the lack of shuttle service to Odawara on weekends. We appreciate your input, as it helps us improve our services for our guests.We hope to welcome you back in the future for another enjoyable stay!

Respuesta del alojamiento: Thank you for your wonderful review!We're delighted to hear that you enjoyed our shuttle service and the beautiful sea views from your room. Our spacious grounds are designed for relaxation, and we're glad you found it to be a quiet retreat. We hope to welcome you back for another relaxing stay soon!

Respuesta del alojamiento: Thank you very much for your kind feedback.We are delighted to hear that you enjoyed our facilities. Our team takes great pride in maintaining a high standard to ensure every guest has a comfortable and pleasant stay.We look forward to the pleasure of welcoming you back in the near future.

Respuesta del alojamiento: We are honored that you chose the Hilton Odawara Resort & Spa amongst the many hotels in Odawara.We are sorry to hear that our service and facilities did not meet your expectation. Rest assured your comments will be definitely shared with in our management team for further improvement to maximize our guest experiences.We will continue to work hard to improve our service and look forward to welcome you back again soon.

Respuesta del alojamiento: Thank you for taking the time to provide us with your feedback.We are truly delighted to learn that you had enjoyed your stay, and appreciate you took the time to write about your experience in detail.We greatly look forward to welcoming you back again soon.

Respuesta del alojamiento: Thank you for staying with us and sharing your experience.We are so delighted to hear that you found everything to your expectations during such a special time of the year. We certainly look forward to welcoming you back to stay with us when you next visit Odawara.

Respuesta del alojamiento: Thank you for staying with us at Hilton Odawara Resort & Spa during this festive season.I am very happy to hear that you and your family had a great time with us. We hope to have the opportunity to serve you again on your next trip to Odawara.