Valoraciones de Karl August - a Neighborhood Hotel

Very clean and nice hotel at an artsy part of Nuremberg. Good location, nice parking underneath (paid). Walkable to the main town. Would stay again.

Title: Not a True 4-Star Hotel – Serious Failures in Safety, Service & Standards My stay at this hotel was extremely disappointing and fell far below what any guest should expect from a 4-star property. The issues were not minor — they involved basic safety, comfort, communication and responsibility, and the hotel consistently failed in all areas. 1. Room not fit for sleeping – confirmed by management My original room was street-facing and throughout the night heavy trucks were unloading directly outside. Due to a fault in the room’s soundproofing, which management later confirmed during inspection, the noise came straight through the door. I was unable to sleep for the entire night. For a hotel charging 4-star prices, this is unacceptable. 2. No in-room phone and no communication provided There is no telephone in the room, and guests are apparently expected to contact reception through WhatsApp — something never explained at check-in and only hidden behind a QR code on the key card. This is not “minimalist”; it is poor communication and poor safety practice. Because of this, when I had a serious issue during the night, I had no way to contact anyone from the room. 3. Unsafe situation created by the hotel At 4am, exhausted and distressed, I had to leave the room in pyjamas, walk across an open courtyard in the cold, and go to another building to reach reception. There was no security, no staff presence, and no safe way to report the problem from my room. A 4-star hotel should never put a guest — especially a woman alone — in that position. 4. Extremely limited amenities for the price The hotel markets itself as eco-friendly or minimalistic, but the reality felt like extreme cost-cutting: Only one bottle of water on the first night No kettle, no coffee machine No toothbrush, no shower cap, no basic toiletries No slippers or gowns Used cups left behind from previous guests No replenishment of any items during the stay This does not meet 4-star expectations in any way. 5. Bar not properly stocked On my very first visit to the bar, the wine I ordered from the menu was already unavailable. Another example of poor preparation and service standards. 6. Hotel refused responsibility – Trip.com had to intervene Despite confirming the soundproofing fault and acknowledging the noise problem, the hotel refused to provide appropriate compensation. The only resolution came from Trip.com, who stepped in when the hotel would not. It says a lot when the booking platform takes responsibility but the hotel does not. Overall Verdict This hotel charges 4-star prices but delivers nothing close to 4-star service, amenities, or safety. The building looks stylish, but the experience is defined by: Poor communication Inadequate amenities Serious nighttime safety concerns Faulty rooms Poor staffing And a complete lack of accountability I would not return, and I cannot recommend this hotel. I hope future guests are made aware of these issues before booking.

This is our favourite hotel in Nuremberg!! Attention to detail on every step of the experience, their crews were simply amazing! They are happy to serve you, not one person but every staff that I encountered. I got a surprise birthday cake in my room with a hand written note, am truly grateful and heartfelt. So thank you, Karl August your neighbourhood hotel. 5 stars and beyond. We will be back again for sure!

one of the best hotels I stayed fantastic service !!!

酒店裝修時尚感十足，房間乾淨，空間足夠，只住一晚還送免費換領咖啡或雪糕券，接待處職員友善，可惜我們登記入住時太晚，泳池已關閉

飯店位置非常好，到主要景點走路即可到達。地下停車場很大，很好停。飯店的香氛很好聞，很放鬆的味道。房間設計非常漂亮，很新，浴室很大，還有免費飲料券，可以兌換一杯熱咖啡。床很舒服，隔音很好，非常完美的飯店，無可挑剔！停車20歐/晚。

Schlecht ausgestattete Zimmer Fehlt.  Minibar , Kaffee bereiter, Kosmetik Spiegel  Hausschuhe  Das bei einem 4 Sterne Hotel für 368 EUR + 64EUR (2 Pers). Fürs Frühstück. Frühstück bei völlig überfordertem Personal  Wird am Tisch in Etageren serviert sehr wenig Auswahl  Kaffee nur in halbvollen Tassen Kaffeekannen nur in sehr begrenzten Mengen vorhanden  Bei 32 EUR Frühstückspreis pp kosten Pancakes sagenhafte 6,50 extra  Kein Sekt verfügbar i Alles in allem völlig überteuert  Z. B. 1 Glas Wein 0,1 l !!!!!!!!!! 14.40 Euro  So nicht zu empfehlen

來德國參加展會，按朋友的推薦入住這家酒店，體驗感很好。舒適的環境、美味的早餐，讓出差都變得美好起來！

位置方便，舒適寧靜 方便到附近的地方參觀，樓下的cafe也很讚，每一位工作人員也很nice，而且不貴！

Das Hotel ist super gelegen die Zimmer schön und das Personal ausserordentlich freundlich. Es hat auch ein öffentliches Parkhaus in unmittelbarer Nähe. Bin schon das zweite Mal dort und gehe bestimmt wieder.

فندق كتير حلو كان ونظيف وخدمة لطيفي وموقع ممتاز

酒店位置不錯，在市中心，走路就能去好幾個景點

房間乾淨，酒店地理位置極佳，非常方便。酒店人員服務及時友好。會推薦給朋友。酒店在中央廣場，距離到幾個主要教堂和商店很方便

Sehr cooles hotel. Top und super lokation :)