kellyvazdas
15 de febrero de 2023
¡¡¡10/10!!!! The stay has been wonderful, and every time we return annually we will repeat the experience. The cleanliness was perfect, and the breakfast was very good. However, what really made the experience great was being served every night in the restaurant by Markus. The hotel is very lucky to have him in the restaurant, he makes the experience wonderful! Service 10, very helpful and super friendly. Thank you Markus for your welcome and service! On the other hand, we had a VERY bad experience with your partner Natalie, (which by the way, it was Markus who later came to apologize to us and not her). When we asked for the bill, Natalie was very rude, left quickly without mentioning a word and when she came back with the bill she acted very badly by banging on the table. It is not goof for a hotel with those characteristics, it spoiled our evening because we have always been very nice with all the service, but well, we had Markus who made the experience a very pleasant one during the whole stay. We will be back! Thanks!