Valoraciones de Renaissance Chicago North Shore Hotel

Our stay at Renaissance was great. The hotel was clean and the bed was comfortable. From the moment we arrived the staff were kind and helpful. Parking was free which is good for Chicago area and there were plenty of spaces. If you're looking for a bite to eat it's connected to the best steak house Ruth Chris.

Very good location for our visit to Northbrook. Decent price point reflective of the wear on the rooms. The heating unit was extremely loud on the subzero night, but the bed was comfortable. Televisions are large, but the quality of the picture is not great. And the shower in the standard room was built for children and small adults.

Everything was great i just wish our room had a microwave. The elevators could use some work though… the wood was chipped and didn’t feel very smooth ascending up and down. Staff was very helpful and nice. The home alone house was a nice and unique attraction nearby. Grocery store and nice food options nearby as well.

Very nice hotel. Hotel was in a great location! Staff was very nice, and helpful. Will come back for sure!

Went to eat at ChrisRuth and reserve my room there beautiful love it food was also amazing there for new years eve

Hotel staff was unsure about the breakfast credit we paid for in advance. She never followed back up. Breakfast for $20.00 a person with minimum eating option. Breakfast checkout was horrible and the gentleman working the counter was very judgmental. He assumed we couldn't pay for 2 additional Breakfasts but that totally wasn't the case. Will not be revisiting.

Beautiful decor, clean, comfy beds, decent water pressure.

The stay was fantastic never disappoints!

Nothing negative to say

Terrible experience….was stuck on a floor w teenage girls having a rertreat…it was extremely noisy well into the night…other customers were complaining as well…then they moved us to a higher floor and when we got into the elevator it dropped a floor and we got stuck for 5mins…! Then when i mentioned it to the front desk they said they KNEW the elevator was broken…and fave us a free breakfast! LMAO! What a joke!

I liked the friendliness and excellent customer service and want to commend Kathleen and Dani at the front desk. They were very helpful in recommending a taxi service to take me to the airport and arranging for it to pick me up at the exact time needed.

Always my first choice of where to stay when visiting family in Chicago. From the friendly front desk (welcome after the long drive in) to the comfortable and clean rooms, to the nice breakfast, a stay never disappoints. Really like the new, remodeled rooms and architecture.

The hotel is perfect and affordable definitely the best hotel I’ve been too so far. 18 check in and every service and people were excellent. Enjoyed it a lot and check in desk are amazing at their job

I was upset at the fact that we couldn’t get our room right away and being told that theirs a waiting list that just don’t make sense when check in is at 4. I wouldn’t came as soon as I got to the state had I know there was a waiting list. the worker wasn’t as pleasant. Also the fact of the holding fee being $100 I always stay at this property whenever I bust and my holding fee is usually $30 and I always stay for at least two nights. Also very upset at the fact that there isn’t a pool. Now I have to find a new please to stay when I vist which is hard cause I’m use to coming here. Also was upset at the fact that there wasn’t a computer room. I’ve never needed it before but I needed this trip and was just surprised that’s their wasn’t one available