PLAZA Premium Parkhotel Norderstedt

Really liked the hotel. Great location and close to the train into the city. Only complaint would be that there is no restaurant in the hotel but most days the local restaurants are open and are good as well.

Very comfortable, clean and nice hotel. Friendly staff. Special thank you for organizing sauna.

Great CP value for a tourist’s accommodation in Hamburg. The convenience provided by the hvv HOCHBAHN allows one to spend much less money to stay away from the downtown area.

Very clean and nice place. Loved my stay here ❤️. Near metro station and airport.

Nice place with green walking areas and with comfortable rooms. Close to U-bahn with access to the inner city of Hamburg.

Great spacy rooms with good beds. Big shower..and amazing sauna with shower and gym, relaxation area in the basement. Nice restaurants nearby, friendly staff.

Started with a very friendly welcome in perfect English. You feel the lady (especially the oldest of the 2) at the front-desk likes doing her job. Forget all the older posts about the outdated hotel and rooms. Everything seems and feels brand-new. Flooring in the room in laminated wooden flooring, very well maintained carpet In the hotel. Overall very clean. Perfect painting (look once to the ceilings) in the room, new television, very well matching colours and curtains in the rooms. Room was very clean, no hard beds, perfect. Automatic small night lights underneath the bed on both sides when you step out the bed. Hairdryer available, very large shower accessible for wheelchair persons. Turnable mirror in the bathroom. Nice environment besides a park, good for a walk or a run, free parking. We were on a Sunday and it was very silent in the hotel and outside the hotel, we could here the birds. Only remarks – small remarks – is the somehow basic breakfast and the fact that only German spoken channels can be selected on the TV but this hotel deserves a 11/10.

Staff extremely friendly!

The hotel was very clean and visually appealing. Within a few minutes walking distance to the U Bahn and grocery stores. My room had a nice rainfall shower, a tee/coffee station and a small fridge. Check in was easy and staff were friendly, but at the time of my stay there was a hiccup when I was told it was "2G+", meaning I needed to have a corona test in addition to being vaccinated. My previous research told me that being vaccinated was enough. These rules seem to change often and I should have called before my stay. It's cool that the hotel has an online platform where you can check in/out digitally but it didn't really work for me and the hotel sent me about 5 email reminders with a link to pay for my room, which I already had. Staff told me it was just automated and to ignore it, but if I wasn't mindful, I would have paid for my room twice.