Nishina 2145, Nishiizu Town, Kamo District, Shizuoka Prefecture, 410-3514, JapanVer datos del hotel
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4.6/5
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44 valoración
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Ubicación4.5
Instalaciones4.5
Servicio4.6
Limpieza4.6
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Usuario invitado
habitación deluxe twin con baño al aire libre y vista al mar-no fumadores
This hotel is located a few minutes walk from the Dougashima Park. It presented an unique experience, different in many ways from our experience with Japanese hotels elsewhere. Check in was very personal. Seeing us arriving in a car, a staff comes out to help our bags and this same staff will check in for us. First of all, she asked us to sit down somewhere comfortably and she did all the required process from there. Afternoon drinks and snacks were very substantial, including wine, beer and quality juice. Whilst enjoying them in the scenic lobby was perfect, containers and carrying baskets were provided to allow us to carry them to our room to enjoy. We never had that kind of experience. The room was huge and modern. The view from our room is the most scenic and it comes with a balcony and a jacuzzi in it. We stayed half board. Both dinner and breakfast were buffet style and yet they were one of the best we had among hotel stays. If I have to comment, the check in time at 1500 was too strict by placing a sign post outside the hotel entrance. It indicated to us that we are not welcome to enter to wait even during a bad weather. The onsen was extremely well maintained but the variety of pools was quite limited. We were glad that we had jacuzzi in room.
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Respuesta del alojamiento: Dear Victor K, Thank you for choosing to stay with us and for taking the time to share your feedback. We are delighted to hear that you had a unique and enjoyable experience at our hotel. We are pleased to hear that you found our check-in process to be personal and convenient, and that you enjoyed the afternoon drinks and snacks in our scenic lobby. We are also glad to hear that you found your room to be spacious and modern, with a beautiful view and a balcony with a jacuzzi. We appreciate your feedback regarding the strict check-in time, and we will take this into consideration for future improvements. We are also glad to hear that you enjoyed our buffet-style dinner and breakfast. We apologize for any inconvenience regarding the limited variety of pools in our onsen, but we are happy to hear that you were able to enjoy the jacuzzi in your room. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Il Azzurri Shimizu