Valoraciones de Sheraton Nha Trang Hotel & Spa

Respuesta del alojamiento: Dear Sir/Madam,Thank you very much for your rating and for sharing such thoughtful feedback. We’re delighted to hear that you enjoyed your spacious room, the amenities, the beautiful bathtub view, as well as our fitness facilities, private beach, and pool services. It also means a lot to us that our team made you feel well taken care of throughout your stay.We’re very sorry for the inconvenience caused by the incorrect restaurant charge during check‑out. Thank you for your patience while our team clarified the situation. Please rest assured that we are reviewing our procedures to ensure better accuracy moving forward. Your suggestion is truly appreciated.Despite this issue, we’re happy to know that your overall stay was excellent. It was a pleasure having you with us, and we look forward to welcoming you back again soon.With my best regards, Thu Tran - Jane Quality Manager & Personal Assistant to General Manager

Respuesta del alojamiento: Dear Sir/Ma'am,Warm greetings from Sheraton Nha Trang and thank you very much for staying with us.We are glad that you have enjoyed the overall stay and that our team has been able to meet your expectations.I will personally pass your compliments to the entire team, to let them know that they have been recognized.Once again thank you very much for your positive review and we look forward to welcoming you back in the near future.With my best regards,Thu Tran - JaneQuality Manager & Personal Assistant to General Manager

Respuesta del alojamiento: Dear Sir/Ma'am,Warm greetings from Sheraton Nha Trang and thank you very much for staying with us.We are glad that you have enjoyed the overall stay and that our team has been able to meet your expectations.I will personally pass your compliments to the entire team, to let them know that they have been recognized.Once again thank you very much for your positive review and we look forward to welcoming you back in the near future.With my best regards,Thu Tran - JaneQuality Manager & Personal Assistant to General Manager

Respuesta del alojamiento: Dear Ms/Mr. Yccccy,Warm greetings from Sheraton Nha Trang Hotel & Spa and thank you very much for staying with us.We are glad that you have enjoyed the overall stay and that our team has been able to meet your expectations.Once again thank you very much for your positive review and we look forward to welcoming you back in the near future.With my best regards,Thu Tran - JaneQuality Manager & Personal Assistant to General Manager

Respuesta del alojamiento: Dear Sir/Madam,Warm greetings from Sheraton Nha Trang Hotel & Spa and thank you very much for staying with us.We are glad that you have enjoyed the overall stay and that our team has been able to meet your expectations.I will personally pass your compliments to the entire team, to let them know that they have been recognized.Once again thank you very much for your positive review and we look forward to welcoming you back in the near future.With my best regards,Thu Tran - JaneQuality Manager & Personal Assistant to General Manager

Respuesta del alojamiento: Dear Sir/Ma'am,Warm greetings from Sheraton Nha Trang and thank you very much for staying with us.We are glad that you have enjoyed the overall stay and that our team has been able to meet your expectations.I will personally pass your compliments to the entire team, to let them know that they have been recognized.Once again thank you very much for your positive review and we look forward to welcoming you back in the near future.With my best regards,Thu Tran - JaneQuality Manager & Personal Assistant to General Manager

Respuesta del alojamiento: Dear Sir/Madam,Thank you for the wonderful review! We are thrilled to hear you enjoyed our location, service, and beautiful pool and beach area. It was a pleasure having you with us, and we hope to welcome you back for more memorable moments soon!Warmly,Sheraton Nha Trang Hotel & Spa Team.

Respuesta del alojamiento: Dear Sir/Madam,Thank you so much for your wonderful review! We're absolutely delighted to hear you enjoyed your stay with us. Our team is dedicated to providing exceptional service, and we're happy to hear they made your stay even better.Thank you again for choosing to stay with us and we hope to welcome you back again soon! Sincerely, Sheraton Nha Trang Hotel & Spa Team

Respuesta del alojamiento: Dear Sir/Madame,Warm greetings from Sheraton Nha Trang Hotel & Spa and thank you very much for staying with us.We are glad that you have enjoyed the overall stay and that our team has been able to meet your expectations.Once again thank you very much for your positive review and we look forward to welcoming you back in the near future.With my best regards,Thu Tran - JaneQuality Manager & Personal Assistant to General Manager

Respuesta del alojamiento: Dear Ms/Mr. Yajuan,Thank you for sharing your feedback and for choosing Sheraton Nha Trang Hotel & Spa for your Christmas family trip! We are delighted to hear that you enjoyed our prime location, friendly staff, and the overall experience. We appreciate your honest comments regarding the hotel’s condition. Please know that we are committed to maintaining and improving our facilities to ensure every guest has a comfortable and memorable stay. We hope to welcome you and your family back in the future for another enjoyable getaway! Best regards, Sheraton Nha Trang Hotel & Spa Team.

Respuesta del alojamiento: Dear Ms/Mr. Faith Jun,Thank you for sharing your experience with us. We apologize for the inconvenience you faced with the light, but we're glad our staff provided good service. Your feedback is valuable and we'll ensure better inspections to enhance guest satisfaction. We hope to welcome you back for an improved stay.Warm regards, Sheraton Nha Trang Hotel & Spa Team

Respuesta del alojamiento: Dear Ms/Mr. Steve_GohBS,Thank you so much for your wonderful rating and for choosing to stay with us again! We are thrilled to hear that you had a fantastic experience and enjoyed our Christmas decorations, friendly staff, and convenient location. Your kind words mean a lot to us, and we truly appreciate your recommendation. We look forward to welcoming you back for another memorable stay. Wishing you a Merry Christmas and a joyful holiday season!With our best regards,Sheraton Nha Trang Hotel & Spa.