Kristie
6 de septiembre de 2023
The staff were great! The hotel & surrounding side streets undergoing renos. Rats & cockraches run around at night in the courtyard area between the 2 hotel sides/towers that often is litterered & smells of sewer odour & smoke (it's the property's only smoking area too). Guests have no choice but to go through there to get to the pool, which is very small & cold. After 3 days, we ad to ask for housekeeping to clean our room & bring fresh towels. The hotel is also subject to new building codes so with that, Labor Day long weekend, the Southern Decadence Festival & Garth Broks comcert, the hotel had alot going on. It's well situated & close to everything. The rooms are spacious & have very comfortable beds, but the AC was on way too high. The halways were unbearably cold most of the time. Likely explais why hardly any cold water in the bathroom.sink & shower taps. Front lobby area is beautiful atleast!
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