Red Roof Inn Columbus Northeast - Westerville

The front desk staff was very friendly and super helpful. They assisted me with anything I asked. The room was very clean.

The first room I got the tv didn’t work, the heat didn’t work,stains on sheets. 2nd room I got because I got switched there was a hole in the bathroom door This is the 2nd time I have stayed here this month and have had problems or things broken.

The place was in need of updating. I chose it for price, and you get what you pay for. The beds were comfortable. We expected some sort of breakfast but there was only one pot of coffee. Yes, I would stay there again, but don't expect too much.

Nothing special. I had reserved a Superior room that I thought would have a desk and I assumed would have coffee in the room. Well No

No housekeeping! When asked they said it was everyday and no one ever came. Since there was no room service we had to go to the front every day and ask for new towels and wait 20 mins for them. Staff at the front desk were rude, the lady kept rolling her eyes at me and no one was ever at the desk so we had to keep calling the phone number. When my husband first got there they made him wait outside in the freezing cold because his name wasn't on the reservation when I said I was on my way. I know it's a cheap hotel and you definitely get what you pay for. I tried to give it the benefit of the doubt but it was really ridiculous service. Me, nor my family or friends will ever be coming here again.

THEY HOTEL HAD ROACHES CRAWLING ON THE BED. THE FIRST ROOM 119 I HAD TO SHOULDER BUMP LIKE A FOOTBALL PLAYER JUST TO GET IN AND FOUND A ROACH. THEY SWITCH ME TO ANOTHER ROOM AND WAS ANOTHER ROACH AND WATERSPOT AND MOLD ON THE CEILING OVER THE BED. NOT HAPPY AT ALL!!

The room I was given,was not the room I reserved. It did not have all the amenities{safety bars in shower,etc.},but it was not worth complaining about because they were all priced the same.