Candlewood Suites Jonesboro

The property as a whole is well-kept inside and out. It is very convenient to the interstate, but there was no noticeable road noise. The front desk staff were welcoming, professional, courteous and helpful both at check-in and check-out. The room and bath were sparkling clean, and the bedding and chair were very comfortable. Desk space was good with plenty of outlets for plugging in devices and chargers, and the wi-fi worked very well. The kitchenette was clean and well-supplied (and is one of the best features of the Candlewood line). The HVAC was quiet and accurate. The hotel is currently undergoing renovation (Jan '24), but it was unobtrusive. All in all a pleasant and restful stay on a road trip.

The desk attendant was rude, the room smelled of cigarettes, the shampoo and body wash were completely empty, the bathroom was not clean.

I will never stay at this hotel again. It took 30 minutes to check in, then later they came to the door (at 10pm) and wanted to run a charge on our credit card. Room was pre-paid with *******, but they still double charged the room to my card. After multiple unreturned calls to management, the complaint was taken to the chain management who at least refunded some of the room. Room stinked badly, and all the desk staff did was offer a bottle of spray to cover the smell. I will avoid this place at all cost.

There was blood on the pillows room was very dirty. Black colored smuges on ceiling and matress. Building going through remodel and it was apparent in the room and hallways. When checking out the staff was extremely rude and disrespectful

The only thing that would have made this hotel better is a pool! Everything else was very nice! The owner was very respectful and a proudly served his city! I would definitely stay here again if I ever returned to Jonesboro!

The room that I had smelled musty. A distinct difference from the clean smell in the hallway. I had bicycles on a rack attached to my car and had to bring them into the room because I did not feel they would still be there in the morning. The pet fee is per dog which is absolutely ridiculous. I will NOT stay at this hotel again if this! I booked through ******* and although ******* charged me, the front desk would not let me check in without running my card again. This was resolved in the morning but very frustrating when trying to check in. Not a good experience at all and will NOT stay at this hotel chain again!

Great staff clean rooms comfortable beds! The only thing this hotel couldn’t provide was a fan!

For the amount of money I paid it was not a good. I will never stay there again

Girl at front desk was friendly like always but the room didn't have a hair dryer and one of the towels was stained up and looked dirty