"Fabulous hotel right in the heart of Neath, 5 minute walk from train station. Spotless room, very friendly staff and would stay there again!"

"Nos quedamos en la habitación 2 durante una semana mientras esperamos que nuestra casa termine y después de leer los comentarios no esperaba mucho. Podemos decir con seguridad que las críticas deben estar de un lugar diferente, desde la reserva de la habitación que nos saludó el gerente, que era muy amable, amable y profesional, nos mostró a nuestra habitación explicando cómo entramos después de nuestra, etc, No parecía que le causara mucho problemas a él o a su personal Durante nuestra estancia nunca queríamos nada, si necesitamos toallas frescas, más té y café, etc. sólo nos preguntamos y en minutos estaba con nosotros, la habitación era agradable y limpia y agradable, No me preocuparía quedarme aquí otra vez"

"Muy bueno hotel. El personal es muy agradable y útil. El desayuno es bueno."

"Las instalaciones de la habitación son viejas, pero el entorno es bueno, y muchas personas vienen aquí para vacaciones durante los fines de semana."

"So very disappointed with this experience as we had wanted to visit for a while after seeing their instagram account. Table - as soon as we arrived we realised how small the restaurant actually is, it’s more of a cafe. We were seated in a lovely booth before being told we needed to move as they had a larger party to accommodate. We were very happy with the booth so were not pleased with being told to move. We were then moved to a tiny, sticky table with tin chairs right next to the bar where servers were trying to pass us and kept bumping into our table as there was no room to even breathe. Food - don’t expect to know what drinks they serve as there’s not a drinks menu which I thought was incredibly odd. We ordered an eggs Benedict and the smaller version of the full English but without two of the items and with an extra sausage. The sausages were tough, the beans were cold, the toast wasn’t toasted, the eggs were cold and contained what seemed to be a black hair or fur, the bacon was missing half the rasher. As for the eggs Benedict, the hollandaise was bland, the poached egg was overcooked and the toast again was just warm bread. The utensils they provided were dirty so we had to ask for new and we were not provided with napkins until we asked for new, clean utensils. Upon paying I noticed there was a charge for the extra sausage even though we removed two items from the full English - could the sausage not have just been included in the cost at that point? We were not asked if we enjoyed our food which we left much of due to finding the hair/fur and I didn’t want to bring it up without being asked. Upon leaving I messaged a friend who said she had visited a number of times before and enjoyed her experience to find out she returned a few days ago, was sat in the same horrible place we were and said the food had massively been affected due to a change of chef and that she wouldn’t be returning after seeing a number of people recently posting poor reviews. This was definitely not an experience worth £30, I’m not sure if it would’ve been worth half"