Hoteles cerca del Patungan Beach Cove, Nasugbu

Location4 / 5Good Cleanliness5 / 5Excellent Service5 / 5Excellent Instalaciones5 / 5Excellent

My 2nd home in Matabungkay and definitely i give them more than 200% excellent service. We are very satisfied with our stay in this resort. from time we arrived until we left, we were treated very well like a family. Everyone of them, as in literally all of them, always made sure that we had everything we needed. All staff was very helpful and attentive to our needs. they provided us everything we needed even before we ask them to. special thanks to Sir Joel na sobrang accommodating samin :). I'm Planning to go back again soon. Would definitely recommend this place.

Las habitaciones son pequeñas pero muy limpias. Las camas y las galletas son cómodas. Wifi fuerte en el interior de la habitación y el lobby. El personal es amigable. El restaurante del Sweet Haven y Bella Pizza en el interior del compuesto se recomienda muy. No se pudo probar la piscina, es muy pequeño considerando para el hotel y las residencias. Había mucha gente nadar entonces. En general, recomendaría el hotel. Gracias. Teníamos una estadía muy agradable.

The place is still the same and perfect for families.. The staff gave a little suprise for my son. A welcome birthday greetings with balloons. The breakfast was good and loved by my mother in law (better than a well known hotel in manila) simple but tasty. . Still the same as before with the bonfire marshmallow activity. The only downside for the recent stay was with the farm side area near the ducks and iguana. The place was not quite clean for this visit ( not totally clean since knowing the ducks and chicken were raoaming freely.. or maybe atleast spray the pathway as my son was not able to take the smell) as compare to our last visit my son was able to feed the ducks and chicken around that area.. Two consecutive days of visit to that area is still the same smell.. Other than that all the staffs were nice and room facilities was clean and nice!

El hotel está muy bien situado en el centro de la ciudad. La habitación es muy buena, pero no es muy buena. Como en otras opiniones, el marido notó que deberían proporcionar un espejo de largo completo. Esto es lo que considero no mencioné este feedback particular a él. También, otra sala de mejora, es la elección de desayuno buffet. Supongo que con el precio de la habitación, usted obtiene lo que paga.. pero puede mejorarse. Puede que considere quedarme en este hotel de nuevo.

Have been traveling throughout SE Asia for the past month and a half and have stayed in a variety of hotels, but this place takes last place so far. Upon checking in, we were shown to a room with a kitchenette - Room E (not that we needed it, but that's all that was available when booked). There was a fridge, a microwave and a sink and not much else. Plenty of cabinet and counter top space, but no way to cook anything. Not sure why they were so excited about the kitchenette. It was a nice sized room, but the smell of urine and sewage from the bathroom was overwhelming. Really tried to deal with it, but when the wi-fi wasn't working, had to inform the front desk agent. She came to the room and agreed it smelled bad and immediately moved us to another room by the front entrance - Room B, which we appreciated. Wifi worked there also as we were so close to the front desk. Only issue was we had to move to a different room after 2 nights as Room B was booked. No biggie. We moved to Room H (I think) which is further down the hill and one of two rooms directly below a very nice look out pavilion. The room was much cleaner than our original room and smelled as though they used a gallon of bleach to clean the bathroom so we opened the front door and the balcony door to air it out. Front desk brought a wifi box for us, but it only worked occasionally. The water pressure was terrible in the bathroom sink and the shower and the water temperature in the shower changed from hot to cold to hot no matter what setting you had it on. Quite the showering experience. The wall between this room and the one next door was so thin, we could hear the conversations in the next room. Further, whoever decided to build two guest rooms under the lookout pavilion needs to be fired. Guests were going up there at 6am and running around with kids and created so much noise, we had to go out and ask them to be considerate of those sleeping. There was also construction noise at 10pm on a Saturday evening - drilling and hammering - appears some kind of a new structure was being built just down the hill. Perhaps construction could be done during daytime hours?? At check out, we were quite surprised to learn we were charged 50 pesos for a bucket of ice. Not too worried about the 50 pesos, but being told there was a small charge would have been appropriate at the time of ordering. The agent at check out seemed to care less about it and continued to press for final payment. The views are also not quite as advertised. While you CAN see the Lake, it would be best described as a ”partial view”. Overall, not very satisfied. Most staff seemed to try their best to make guests feel welcome and I'm sure many of the issues are a result of ownership or management decisions. Sad because this place could be a lot better. Will stay elsewhere in the future.

If you want to go somewhere quite and just chill this is the place to be. It has a stunning view of Tagaytay. The only down side is their pool has no heater so it would be freezing as expected lol. Their in house Spa inside the hotel is a super plus, super relaxing and not iver priced. I also love the food at their restaurant, I ordered a lot lol. Complimentary breakfast is standard. Parking lot is spacious when we came in. Area is accessible to nearby Tagaytay spots. I will definitely comeback if I am in the area.

10/10 staff lalo na kay Bryan from sales and Ruffa. 10/10 food, hindi tinipid yung buffet for the corporate banquet sulit bayad 10/10 place, lots of activities to do and the rooms are so nice. Our company was very happy partnering with unwnd 😊 so thank you for catering to our needs kahit last minute na minsan at pabago bago.