The Ocean Club, A Four Seasons Resort, Bahamas

"Para empezar, siempre que viajamos, nos alojamos en un hotel Four Seasons. A menos que no haya ninguno disponible, Four Seasons es nuestra primera opción. Nunca he tenido tantos problemas en ningún hotel Four Seasons. Este hotel ha tenido problemas que rara vez se ven, incluso en otros hoteles de categoría inferior. Nuestra familia de cuatro vino aquí para celebrar el octavo cumpleaños de mi hijo mayor (todavía estamos en la propiedad) y reservamos una suite de una habitación. Primero, tengo que decir que la vista es absolutamente impresionante, impresionante. Todos los restaurantes del Four Seasons tienen comida increíble; incluso mi exigente esposo no podía dejar de elogiar los sabores. Sin embargo, estoy muy decepcionada con este hotel Four Seasons. En las primeras 24 horas de nuestra estancia, surgieron varios problemas. Primero, mientras me lavaba la cara por la mañana, noté que el tapón del lavabo no se abría, lo que causaba que se acumulara agua. Tuve que abrirlo manualmente para que drenara. Luego, durante el almuerzo, descubrí que el aguacate de mi plato de atún estaba ennegrecido, lo que me disuadió de terminar mi comida. Le comentamos el problema a Ramesh, uno de los mayordomos, quien lo reportó de inmediato al hotel. Debo decir que Four Seasons realmente destaca en este aspecto: la comunicación entre su personal es excepcionalmente fluida. Ya sea con la comida o el servicio de habitaciones, se aseguran de que todos estén informados de inmediato de cualquier problema que surja. Poco después, Tess, la subgerente de Alimentos y Bebidas, se acercó a mí para disculparse y me aseguró que la cena de celebración de nuestro hijo esa noche saldría bien. Con su tranquilidad, confiamos en que sería una noche perfecta. Esa noche, que se suponía sería una cena especial de cumpleaños para mi hijo, teníamos reserva en Dune. Pero cuando los niños volvieron de la piscina del hotel para ducharse, nos dimos cuenta de que no había agua caliente. Llamé a recepción para pedir ayuda y, después de esperar más de media hora, por fin tuvimos agua caliente. Mientras los niños usaban la ducha del dormitorio, yo usé la del salón, solo para salir y encontrarme con el baño inundado. Tuve que pedir que limpiaran. Para cuando estuvimos listos, ya llevábamos media hora de retraso para nuestra reserva, y los niños estaban hambrientos. Al llegar a Dune, nos encontramos con una experiencia aún más impactante. Primero, el camarero no se presentó. Mi marido pidió un filete, pero no le dieron ni tenedor ni cuchillo. Le pidió al camarero una vez un tenedor y se lo dio, pero no un cuchillo. Muerto de hambre, le hizo señas al camarero mientras intentaba cortar el filete con un cuchillo normal, creando una escena incómoda. Como nuestra comida se retrasó, los niños acabaron agotados, así que decidimos empacar las sobras y llevarlas a nuestra habitación para comer después de que se acostaran. Entonces, ocurrió lo más increíble: en este restaurante, supuestamente dirigido por un chef Michelin, el camarero nos dio cuatro recipientes sin preguntarnos si queríamos que nos los guardara, luego se dio la vuelta y se marchó. Mi marido y yo amamos"

The Cove at Atlantis

"This is a five-star hotel with a wide variety of food and beverages. We visited the two-star Michelin Italian restaurant three times, with different food and desserts, and many handsome and beautiful waiters."

Sandals Royal Bahamian All Inclusive Adults Only

"The mattress is smaller than the bed frame, so it’s easy to knock your thighs Regarding the service, it is also very average. Therefore, the price/performance ratio based on this price is still a bit low."

Aqualina

"Brand new Condo hotel and residential development on Cable Beach in Nassau, Bahamas. It was walking distance to Baha Mar, so walked there a couple of times for dinner and drinks. Aqualina Condos have spectacular ocean views, located right on Cable Beach with infinity pool, padel tennis and pickleball courts, private dock. I stayed in a 3-bedroom unit, very well designed. Top luxury accommodation."

The Island Garden Hotel

"It was better than expected for the price."

Graycliff Hotel

"First and foremost, I want to commend the hotel for its exceptional customer service. I had the pleasure of speaking with a young lady at the front desk regarding plans for my business partner and me to bring our families to this wonderful historic hotel and restaurant. She had a pleasant and patient demeanor, answering all of my many questions with professionalism and kindness. Her helpfulness truly made a lasting impression."

A Stone's Throw Away

"It's a beautiful hotel, but it's a bit far from the city center and transportation isn't very convenient. Local taxis tend to overcharge, starting at twenty US dollars."

Brownstone Guesthouses Seabeach

"Stayed April 1 to 5. Location directions could be improved. It would help a lot if directed to the Brownstone 2 building! Can't hardly see the #5 sign (even our taxi driver was confused and got lost). Once found, it was an easy check in. Got to the unit and it looked great! Upon further inspection and usage, here's the breakdown: - the bed mattress is very hard - was not a comfortable sleep - the bedframe cracks loudly when you are just turning - the kitchen was equipped to a minimum, was ok with us as we only wanted the coffee maker - only 1 hanger in the closet - shower could use an upgrade - showerhead was full of water build up which made the water scarce. The water temperature kept on changing as well. Be ready to get a sudden splash of either hot hot water or very cold water! - the unit is advertised with laundry. This is complete FALSE ADVERTISEMENT! I sent a whatsapp message asking where the laundry was. No response. I went to another unit and asked the people staying there and they called asking for the laundry. They were told that there was no laundry. The lady mentioned, it is advertised but the response was, "there is no laundry there". - communication was ok - don't expect a quick response and in my case, they didn't respond at all when I asked about the laundry. - no checkout instructions Easy access to public transportation but far from night life (ok with us) I would have given it a 4 star but I don't like to be deceived with false advertisement"

Coral Harbour Beach House and Villas

The Reef at Atlantis

"La comida es pésima, además nos emborrachamos. El hotel dijo que se encargarían y darían una solución, pero nunca lo hicieron. Perdimos una noche y un día. Todos los restaurantes tienen comida de muy mala calidad y son caros, es como comida rápida de mala calidad. El personal de recepción y vestíbulo es de lo peor, especialmente en la caja; me atacaron e intentaron golpearme. El gerente no hizo nada. Solo hubo problemas. Por favor, eviten ir."

Harborside Resort & Vacation Rentals at Atlantis

Blue Ocean Village

"Lonah is an asset to the business, fantastic communication pre and during our stay. We stayed in Abacus cottage which was lovely and comfortable and had modern facilities and excellent AC. We used the kayak which was great and enjoyed our time on the sun beds and soaking in the warm sea. Lonah provided excellent tips for places to visit and eat out at, we especially like NRG, turn right at the road and carefully cross the road and go past Swiss Pastry shop and NRG is upstairs within the next shops, sells tasty shakes and wonderful wraps, shrimp and chicken being our favourites, Social Sushi & Johnny Canoe Cafe great for evening food and close by. During our stay in Bahamas we have continued to use Lonah’s suggested taxis contact - Big Mama (aka Leona), she is great and very knowledgeable, we are still using here now. Jitney bus has to be experienced and can either be caught from a bus stop or you just wave at the driver and they will stop, $1.50 per person, Fish Fry approx. 15 mins away on the bus, downtown approx 25mins depending on traffic. We would recommend to all to stay at Blue Ocean Village as you can enjoy the deserted beach away from the hustle and bustle of downtown Nassau, but still easily access it via Jitney or private taxis. Thanks Lonah for making our stay perfect!"